Note: Not all unique aspects of the job are covered by this job description
Cardinal Careers at the Haas Center supports students in integrating service into their career and pursuing work in the public interest. If you are interested in inspiring students to create a more just and sustainable world through service and community partnerships, then the Cardinal Careers Program Director may be the right job for you.
Reporting to the Cardinal Careers Senior Program Director, the Program Director will administer, implement, and interpret university and department policies and procedures on issues regarding public service career. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.
Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
Manage administration of the postgraduate fellowships programs, including communications, recruitment, applications, selection processes, interview scheduling, onboarding of new fellows, and cohort development.
Coordinate the City Manager in Residence program.
Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison, represent department and university at meetings and events.
Interface with external service programs (e.g. AmeriCorps, Community Health Corps, City Year, Public Allies, Coro Fellows, City Hall Fellows, Capital Fellows, etc.) to promote career opportunities.
Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
Reconcile complex issues; analyze diverse transactions from multiple sources.
Summarize data from multiple sources, prepare management reports and presentations.
Identify and evaluate data needs, manage the implementation and development of technology.
Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
Apprise students of research, fellowship and scholarship opportunities, make recommendations and may award grants.
Serve as a subject matter expert to other departments; represent unit/department.
Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
May oversee, analyze and assist in financial processes and development of budgets.
Serve as a key member of university wide teams and projects.
May train and supervise other staff, volunteers and temporary workers.
* - Other duties may also be assigned
Education & Experience:
Bachelors degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
Advanced analysis and problem solving skills.
Advanced computer skills, including experience with Microsoft Office Suite.
Advanced customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
Experience in program management and event planning.
Ability to manage time effectively and handle multiple assignments and activities under pressure with frequent interruptions.
Strong organizational skills, with meticulous attention to detail and follow through.
Strong independent judgment and interpersonal skills including demonstrated ability to problem-solve.
Certifications and Licenses:
Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Evening hours as necessary.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the Universitys Administrative Guide, http://adminguide.stanford.edu.
About the unit
Stanford Universitys Haas Center for Public Service serves as the hub of Cardinal Service, a campus-wide initiative to make service a distinctive feature of a Stanford education. The Haas Center inspires and prepares students to create a more just and sustainable world through service, scholarship, and community partnerships. Guided by the Centers Principles of Ethical and Effective Service, students engage in local, national, and global service across diverse pathwayscommunity engaged learning and research, community organizing and activism, direct service, philanthropy, policy and governance, and social entrepreneurship and corporate social responsibility. Cardinal Service focuses on four dimensions: a full-time, quarter-long service experience (Cardinal Quarter); community engaged learning classes (Cardinal Courses); sustained service engagement (Cardinal Commitment); and support to integrate service into any career and pursue work in the public interest (Cardinal Careers).
Experience a culture of excellence
Stanford University, located between San Francisco and San Jose in the heart of Californias Silicon Valley, is one of the worlds leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. Supporting that mission is a staff of more than 10,000, rooted in a culture of excellence and innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives.
Stanford University is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and individuals with disabilities.
Finalist must successfully pass a pre-employment background check.
To apply submit a cover letter and resume at the Universitys official job application site https://stanfordcareers.stanford.edu (Student Services Officer 2, Job #_______ ). Review of applications will begin on July 24, 2017. Open until filled.
For a more detailed job description, please visit http://haas.stanford.edu.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.