This is a key position in the overall management of American University’s financial aid programs. The incumbent’s primary responsibilities include the counseling and outreach to one or more of AU’s online programs and responsibility for one or more of the major financial assistance programs (Federal Stafford Loan, Federal PLUS Loan, Federal Perkins loan, Federal Workstudy program, Federal PELL Grant program, Federal SEOG, Institutional Scholarships, etc.). The incumbent is responsible for determining the financial aid eligibility of prospective and current students and assuring compliance with federal and institutional guidelines. Advises and counsels students, prospective students, parents, and colleagues regarding federal, state and institutional financial assistance programs.
This position represents the University to the public and outside agencies on a regular basis. Must have knowledge of the many federal and university regulations governing financial aid.
Hiring offers for this position are contingent on the successful completion of a background check.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Bachelor's degree is required. An Associate degree and 5 years related working experience can be substituted in lieu of a Bachelor's degree. Masters degree preferred.
Three years experience working in a heavy volume financial aid office, with progressive experience
Working knowledge of automated financial aid systems and software applications
A global outlook, practical idealism, and a passion for public service define American University. American University is a private doctoral institution situated in a residential neighborhood of northwest Washington, D.C. Our academic strengths are grounded in social responsibility and a commitment to cultural and intellectual diversity.