Talk about meaningful work. Talk about an important role. Let's talk about your next career move. UnitedHealth Group is providing exceptional health care services to millions of our nation's most vulnerable and underserved patients. We're working with patients who need help in understanding and navigating a complex health care system. We do it with dedicated and smart Care Coordinators who ensure that all resources are working together in a way that promotes safety, well-being and wellness for every patient we serve. This is the opportunity for care givers who share our passion for quality and our compassion for people; who bring their distinct focus and energy to work every day. It's an inspiring role and it can inspire your career. Find out more about these opportunities to do your life's best work.(sm) In this role, you'll be managing a team of up to 16 Field - Based Service Coordinators and Community Health Workers working in Honolulu. This is a field - based position, requiring up to 50% travel within the local area Primary Responsibilities:Manage clinical operations across the continuum of care to include assessing, planning, implementing, coordinating, monitoring and evaluating health care delivery Set team direction, resolve problems and provide guidance to members of the team to ensure they meet the established performance metrics and goals Take a lead role in developing and participating in new program initiatives and innovations Provide monitoring and oversight of care management and coordination of care for our members Adapt departmental plans and priorities to address business and operational challenges Serve as a coach, mentor and advocate for staff in their development and training Adhere to ethical, legal / regulatory and accreditation standards to meet business goals and objectives Create an environment that supports change and models accountability for staff Track and report performance metrics and identify opportunities for continuous improvement Conduct team meetings, field - based shadowing of team members, caseload auditing, and implement performance improvement plans Understand and use data to manage the team as well as individual performance
Required Qualifications: Current, unrestricted RN license in the state of HI OR licensed social worker or behavioral health clinician (bachelors or higher level degree) 2+ years case management / care coordination experience within a medical or behavioral healthcare setting Previous leadership experience with direct reports, with the ability to partner with staff to build high - performing teams Excellent organization, communication, team building, and time management skills Ability to proactively partner with care team, including primary care, behavioral health, state partners, and other key stakeholders Strong problem solving and decision making abilities Proficiency in MS Word and MS Excel, to include the ability to create documents and spreadsheetsPreferred Qualifications: Working knowledge of Medicaid managed care programs and regulations Working knowledge of medical and / or behavioral health terminology Experience in case management to include assessment, planning, and service coordination Undergraduate or higher level degreeCareers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high - risk pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Service Coordinator, Case Manager, Supervisor, Manager, Managed Care, Medicaid, Honolulu, HI, Hawaii, Behavioral Health
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.