Administrative Optometric Technician will triage phone calls, in person patient encounters and secure messaging, detailing visual and ocular complains and make independent decisions regarding scheduling appointments in the appropriate service; arranges and verifies insurance coverage; assists with patients arrival, communicates with other medical providers regarding patient care and referrals; supports Medical Records Department daily operations in accordance with state/federal regulations and college/university procedures governing medical records handling; understands HIPAA and data entry of confidential patient information; performs Release of Information duties in a secure and confidential manner; prepares and reviews medical records and prescriptions for completeness and accuracy; archives and purges medical records; manages spectacle, contact lens, and medication/medication refill requests from patients and attendings; scans documents/images into EHR and conducts quality reviews; delivers and retrieves records and manages supplies as needed; may assume other Medical Records duties in absence of manager; processes patient billing and coding sheets for accurate optometric procedures and diagnostic codes; understands and explains eye examination procedures and fees to patients, answers patient prescription related questions and patient questions based on medical record information; may order and dispense ophthalmic prescriptions, adjust spectacles and optometric aids and other optometric duties as necessary; may perform any of these duties in Patient Reception, Medical Records, Vision Rehabilitation, Binocular Vision/Pediatrics, Vision Therapy, Advanced Ocular Care or the Eyewear Gallery; performs other Administrative duties as needed.
Two-year college degree or an equivalent combination of education and experience; positive attitude; excellent oral and written communication skills.
One year of experience in optometric or health care setting; graduate of two-year optometric technician program, optician or apprentice optician; knowledge of practice management software; understanding of medical and administrative procedures.
Target Salary: $11.00 - $13.00 Hourly
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Cente...r, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.