Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
UW Continuum College (UWC) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Summer Youth and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We're focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment, and time constraints, increasing access to knowledge for more people. By looking ahead and experimenting with new approaches, we're creating new educational opportunities to help people thrive in a world of change.
UWC has an outstanding opportunity for a Program Administrator within their Academic Programs Operations team.
The Program Administrator (PA) works collaboratively with the Program Manager to plan and implement courses and events for members of the Osher Lifelong Learning Institute at the University of Washington. The PA makes key decisions and is responsible for the day-to-day operation of the programs.
The PA must be knowledgeable of a wide range of UWC and UW policies and procedures governing programs, instructors, and program participants. This position must work effectively across operational teams within UWC, with academic and other support units at the University, with instructors and with prospective and enrolled students. In addition, the PA is responsible for many key processes and complex tasks that are central to the success of this self-sustaining program.
The PA productively engages and collaborates with leading professionals, campus partners, professional associations and UWC marketing to raise awareness and ensure we meet the needs of the adult learning community we are serving.
INSTRUCTOR AND COURSE MANAGEMENT Prepare instructors for their courses, providing information on system access, processes and procedures. Familiarize instructors with course expectations and responsibilities. Ensure course planning and execution result in positive student experiences. Facilitate efficient room and equipment needs and assignments.
PROGRAM LIAISON AND COMMUNICATION Establish and maintain strong communication channels with all stakeholder groups, campus partners and internal support teams to proactively plan and resolve operational issues. Contribute to and provide quality control for website content.
FACILITATIVE PROGRAM LEADERSHIP Make key decisions on program formats, enhance program through leadership skills, spearheading change and seeking opportunities to update and improve the operational processes and procedures associated with programs and courses.
COMMUNITY ENGAGEMENT AND PROGRAM PROMOTION Perform market research, event planning and recruiting through Advisory Boards, Information Sessions and other community, tradeshow and marketing opportunities with public and private companies in the community.
FISCAL ADMINISTRATION May perform some budget preparation and program set up in the Educational Outreach System (EOS) in conjunction with Fiscal Services.
Bachelor's Degree in Social Sciences, Humanities, or Business Administration or related field AND at least two years of increasingly responsible administrative experience, preferably in continuing education program management.
Strong working knowledge of the Microsoft Office Suite and intermediate proficiency in the use of Internet technologies and database systems.
Proficiency in setting up basic web sites, authoring course content and making public presentations.
Working knowledge of basic accounting and budgeting principles.
Skills and experience in writing, editing, and proofing.
Excellent oral and interpersonal communication skills.
The ability to work in a professional manner both as a self-starter and as a team member.
The capacity to travel to program sites in the Seattle metropolitan area, south Snohomish County, and east King County.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
A Master's Degree in Geriatric Studies or Social Work.
Demonstrated effectiveness in managing multiple priorities within a highly complex and fast-paced organization.
Familiarity with administrative policies and procedures in a university environment, or specifically the University of Washington.
A record of cultivating a strong team environment for achieving the goals of the organization within a customer service environment.
Experience with Google sites, online registration software, or other database systems.
Experience with the delivery of educational, social, or recreational programming for senior adults (ages 50+).
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.