This position works with patient accounts for government payers needing resolution for collections of payment and or other alternatives.
Responsible for working a daily report of patient accounts needing resolution for discount adjustments, copays, deductibles, transfers to other payers for appropriate payments, refunds, resubmissions or rebilling of claims.
Identifying and following up on patient accounts in an appropriate manner to achieve maximum collections on a timely basis.
Process incoming correspondence on a daily basis by means of following up on requests for expedition of outstanding claims.
Document and/or appropriately file in the computer system all correspondence and or action taken on an account and follow up in accordance to procedures and policies with an overall goal of account resolution.
Located in Broomfield, CO.
High School diploma or equivalent, required
Minimum of six months experience performing customer service duties in the retail, service or medical industry, required
Ability to communicate effectively and diplomatically within a multi-functional team, required
Experience in understanding and usage of computers as well as the ability to learn applications relavant to the position, required
Knowledge of medical insurance billing/collections software, preferred
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.