Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's bestwork.
Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work. The Growth Operations Consultant is a key member of the Growth Operations and Technology team, who supports strategic projects and leads process improvement initiatives to ensure that our health plan and sales teams are growing and retaining members. This position will report to the Associate Director of the C&S Growth Operations team. The ideal candidate should have a demonstrated ability to support core business processes while focusing on efficiency and process improvement. Typical responsibilities include ensuring business processes are executed in a timely fashion, providing support in the development and implementation of process improvement initiatives, and identifying causes of inefficiencies. The successful candidate will have excellent influencing and communication capabilities as well as experience driving success through others. Primary Responsibilities:
Apply process analysis using a variety of techniques, such as value stream mapping, to investigate organization operations to identify improvements
Support sales operational processes, such as commissions coordination, quota management sales event governance, and participate in daily growth escalation team meetings
Support development of technology projects through defining and gathering business requirements, performing and coordinating user acceptance testing, and implementing of project solutions between the technology and business teams
Act as the business owner for specific processes and develop and deliver training to end - users as needed
Enable and empower health plans and sales teams through process improvement or technology solutions
Track and report out on project progress to ensure deadlines are met and risk is communicated and mitigated
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.