Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) The purpose of this job is to supervise Independent Career Agents (ICA's) who sell the UnitedHealth Group (UnitedHealth Group) portfolio of products offered to Medicare beneficiaries and individuals age 50+. The ICA Supervisor is responsible for achieving assigned sales/membership growth targets through ICA's in his/her territory/territories. ICA's are not employees of UnitedHealth Group but rather independent sales agents who contract exclusively with UnitedHealth Group to sell this portfolio of products. ICA's may sell additional/alternative products that do not compete with this UnitedHealth Group product portfolio (e.g.; life insurance, home insurance). Primary Responsibilities: Continually build and nurture our stable of ICA's Partner with the ICA Recruiting Manager to source and select candidates for ICA positions to ensure a continual pipeline and sufficient base of staff to meet assigned sales/membership growth targetsProvide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systemsOrganize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systemsOrganize ICA activities, leads and territories to ensure effective and efficient coordination across the territoryAct as a liaison between ICA's and UnitedHealth Group sales process owners to ensure ICA's are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc. Coach and manage performanceCoach/Develop staff to achieve quantitative and qualitative performance targetsUse data and insights to coach for optimal performanceManage day-to-day time and activities of assigned ICA's to ensure appropriate leading indicators of success and corresponding sales resultsMonitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targetsConduct ride-along to observe sales techniques and ensure alignment with expectations and compliance with CMS regulationsConduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for improvementAchieve assigned sales targets: Achieve assigned sales/membership growth targets through ICA's in his/her territory(ies), with a minimum of 65% of sales derived via community based leads and referralsPartner with the Community Developer (CD) and Area Sales Manager (ASM) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g.; Providers, Regulators, Faith Based Organizations, and Associations)Understand the strengths and weaknesses of each organization and how it impacts the marketplaceFacilitate engagement of ICA's in executing these plans and ensure that ICA's appropriately build and advance our brand and value proposition and represent our product portfolio and service offeringsEnsure Compliance: Ensure ICA's adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures
Required Qualifications: 3+ years of healthcare / insurance experienceMust have knowledge of the geographyMust have current Life & Health licenseHigh School diploma or GEDProficient with Microsoft Office SuitePreferred Qualifications: 3+ years of Medicare experiencePrevious selling experienceCareers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: M & R Sales Manager, health insurance, Life and Health License, Medicare, Selling, Virginia, VA
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.