At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Quality Assurance Manager Sr within PNC's TCoE (Testing Center of Excellence) organization, you will be based in Pittsburgh, PA. The Quality Assurance Manager will have a critical role in support of the C&IB organization.
Oversees all QA activities and processes for a major or multiple software products or systems.
Ensures that performance and quality products conform to established company, industry, and regulatory standards.
Investigates problems and develops disposition and corrective actions for recurring discrepancies. Provides feedback and input for software development standards and practices.
Leads implementation, control, and distribution of all Quality Assurance programs, practices, standards, methodologies, and metrics. Reviews results of major and final tests to determine if product specifications are met in line with requirements and standards.
Oversees performance of managers and teams. Identifies and addresses staff training and development needs.
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
The PNC Financial Services Group, Inc. (NYSE: PNC) is one of the largest diversified financial services institutions in the United States with assets of $361 billion as of March 31, 2016. Operating primarily in 19 states and the District of Columbia, PNC is organized around its customers and communities for strong relationships and local delivery of retail and business banking; residential mortgag...e banking; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management and asset management.