Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. This function includes Direct Sales positions used in the Community & State segment that are in a sales grade.Dynamic work environment, telecommuter position, flexible schedule, team orientated, goal driven focus, continued opportunity for professional and personal growth.Primary Responsibilities: Responsible for meeting or exceeding targeted growth, retention, and enrollment expectations within assigned service area Communicate effectively and verbally, via email and through presentations to centers of influence about the Dual Special Needs Plan?s features and benefits Actively source for ways to partner with community organizations and provide the resources UHC offers to those that qualify Navigate, operate and maintain required event and lead management systems: ERA, bConnect, DOCK and SMRT Develop and support community events in partnership with community based organizations to create opportunity for our sales agents to engage, educate and enroll dual eligibles in UnitedHealthcare's DSNP plan Manage and track leads and data pertaining to registered events and production Communicate effectively with agents regarding the management of scheduled events Assists CSR Manager in preparing documents for plan reporting and provides analysis on implication of lead generation and other data Consistently and effectively communicate with CSR Manager on daily activities, updates on service area's business conditions, new event and partner development, compliance concerns and any other business developments Operate at a high level of independence and remain in contact with CSR Manager Monitor and assessing performance of enrollment goals, events production, and community relationships to make improvements or take corrective action Adhere to the current CMS Marketing Guidelines Meet and / or exceed department service standards Portfolio Certification with UnitedHealthcare Medicare products Time Management - Managing one's own time and the time of others Ability to work flexible hours for events as needed Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one Self-motivated problem solving skills Achieve monthly sales goals required for the position Successfully work in a dynamic work environment Ability to prioritize tasks on a daily basis and adjust priorities depending on changing demands Motivated to work independently and as part of a team
Required Qualifications: High School Diploma / GED (or higher) Current Washington State Insurance License for Health and Disability or the ability to obtain within first 30 days of employment Ability to understand and follow CMS guidelinesExperience with Microsoft PowerPoint, Microsoft Word, and Microsoft Excel (spreadsheet experience for weekly / monthly reporting)Willing to obtain Portfolio Certifications with UnitedHealthcareAbility to travel up to 75% of the time (local domestic travel within the community)Preferred Qualifications: Previous Community Outreach experience Knowledge of Medicare / Medicaid Enrollment processes Bilingual in Chinese, Vietnamese, or Russian Sales experienceSoft Skills: Self-motivating as a telecommuter Excellent communication skills: written, verbal and documented Ability to stay organized in a dynamic environment Ability to communicate timely and effectively with CSR Manager Must have strong ethics, integrity and embrace UnitedHealthcare's core values Proven ability to quickly gain trust, influence others and follow through to meet the objective Ability to develop community partnerships and relationships in under developed areas of the community Ability to work with cross-functional groups Formulate and communicate accurately in performance recaps, marketing strategies, formal presentations, event planning and coordination Ability to work independently: meet deadlines, produce required deliverables and meet expectations defined by CSR Manager. Ability to stay current in required tracking of events, leads and market outreachCareers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Outreach Community Sales Representative, Telecommute, Seattle, WA
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.