The Product Leader is responsible for the development and operational oversight of EAP and Wellbeing product and solutions for the Federal & Military markets. This includes developing, implementing and overseeing product and service development standards within a highly regulated and specialized customer group. Aligns the organization's EAP philosophy and product strategy to meet customer needs and drives best-in-class innovation and consistency in the delivery of EAP services. Anticipates department's future needs in all areas of responsibility and strategies with EAP and Prevention leadership as well as other stakeholders regarding methods, processes and systems to meet ongoing performance standards and demands of business growth. Works in collaboration with Growth, Operations, IT, Marketing, etc., to drive new product development and service innovations that drives improvements in both top-line and bottom - line performance. Primary Responsibilities:Lead and oversee product management including creation, development, implementation and proactive solutions to trends, customer needs and ongoing issues for large, complex and strategic business opportunities with new and existing customers within a niche Federal / Military marketSecondary product accountabilities for B2B strategy and market expansion of existing product portfolioServe as a representative for product development on solutions building team for bids. Identify and account for impacts to downstream profitability and resource needsGuide and champion account management for significantly large customer populations and contracts within the Military and Federal market. Accountable to integrate regulatory requirements into our business operations and product offeringsOversee budget, ROI, including direct and indirect costs, and product line profitabilityLead the strategic direction and implementation of this new customer marketBuild relationships across UHC with key matrix partners and forge agreements for production and synthesis of information and process ownersDirectly responsible for creating efficiency and eliminating waste from the systemReview product performance against expectations and facilitate or influence changes to product portfolio to improve competitive position and optimal product performancePartner with the Growth Office to source, research and analyze the market and understand the Federal / Military market size, segments, prospects and buyersExecute product delivery to ensure alignment with Optum & UHG business units to achieve seamless execution and service deliveryOversee performance metrics, management data and accurate revenue targets within product plan responding to revenue and profit budget variances
Required Qualifications:Bachelor's degree (Business, Marketing or related field) or equivalent experience5 + years of experience in the management, development and marketing of customer product programs, preferable experience with Governmental / Military client groups or regulatory environmentSupervisory experience, participative management and teaming building experience and capabilityDemonstrated ability to lead change, effectively identifying and managing key stakeholders for successful change effortsAbility to effectively foster and manage key customer relationships, engaging strategically to build partnerships and deliver innovative solutionsDemonstrated consulting experience with customers on wellbeing or related product, procedures and operational effectivenessAbility to work effectively with all levels of management, human resources, employee relations and business organizationsAbility to travel Preferred Qualifications:MBAEAP Experience Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.