Energize your career with one of Healthcares fastest growing companies.
You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
Positions in this function design and coordinate company communications, including internal and/or external communications. Responsible for maintaining policies and procedures and monitoring company media, which may include company websites. May manage public relations activities, including public information and shareholder information services. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.
Leads and oversees the customization, layout, and print production of all Catamaran clients, including but not limited to pharmacy ID cards, information kits, envelopes, mail service order forms, discount cards, Medicare Part D communications in accordance with the client's specific plan design and NCPDP, postal, and CMS regulations
Coordinates production and distribution of special communication requests including but not limited to custom inserts, formularies, or miscellaneous custom materials
Responsible for establishing print production timelines and reports on progress
Responsible for print ordering and inventory management
Serves as mentor to entry level personnel and all other personnel
Oversees progress and assists in review of completed assignments
Responsible for ongoing training / development of entry level personnel by reviewing procedural guideline and processes daily
Responsible for reviewing departmental standard operating procedures
Ensure team adheres to standard operating procedures and workflow process which include internal forms / documentation, systems, and metrics and provides guidance
Reviews client files to ensure all files are current with the latest version of all materials and samples
Maintains day to day vendor relationships
Actively participates in periodic meetings with print vendors and internal management to discuss current vendor performance and also assists in developing new improvements and/or checks and balances which could improve production processes
Works closely with vendors to coordinate fulfillment of shipping requests
Follows up with vendors to track shipments, resolve other shipping issues and escalated issues
Responsible for exploring optional specifications for individual jobs as necessary to help reduce printing costs and maximize production efficiencies
Consults with management, appropriate staff, and vendors regarding design/production feasibility of specific requests
Ensure documentation and adherence to organization marketing branding and standard guidelines
Tracks, processes, and logs invoices
Compares invoices against production reports to confirm accuracy of charges and adherence to vendor agreements
Maintains awareness of pre - funded postage account balances, credits, and debits
Initiates postage requests as needed
Knowledge of eligibility processes and works with eligibility to validate successful load of eligibility files and monitor / coordinate ID card production
Responsible for inventory management of all vendors
Maintains tracking of materials used daily such as envelopes, paper stock, pre - printed stock, and formularies
Initiates reorders as needed
Ensures pricing is in line with contract fees and provides proof approvals for reprint orders
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.