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Position Summary: We have an exciting opportunity to join our team as a Program Coordinator.
In this role, the successful candidate Under general supervision, coordinates all activities related to departmental residency program and provides support to departmental residency program leadership. Serves as the primary contact for the School of Medicine GME office for the department, ensuring a coordinated, well-integrated program.
Resident Selection - Prepares and facilitates residency program requirements approved and authorized by the Accreditation for Continuing Graduate Medical Education (ACGME). Work with ERAS system (Electronic ResidencyApplication System) for processing applications. Screens residency applications, arrange and coordinate interviews with the interview committee. Updates and maintains recruitment data for all program tracks.
Resident Onboarding - Prepares credentialing for all Residents in the department. Coordinates the appointment process, maintaining a system for ensuring that new incoming residents have submitted all necessary documents for credentialing and payroll to the Housestaff offices at NYU and Bellevue in time for their start dates. Prepare orientation packets for new residents and assist the Program Director to ensure that all residents are aware of the documentation requirements of the School, Hospitals, and ACGME.
Program Support - Provide administrative support services to the Program Director to facilitate the efficient operation of the Medical Education office. Ensures that all support functions for the Program Director are completed on a daily basis. Plans and coordinates interrelated activities effectively and efficiently according to schedule. Handles confidential matters with appropriate discretion and urgency. Facilitates reimbursements; prepares and processes Purchase Requisitions, Check Requests, IOIs and related invoices to all areas of the medical education programs. Prepares and updates the academic calendar for the program. Assists faculty in preparing letters of recommendation for current and past program participants. Coordinates/communicates program activities with concerned parties including vendors and users. Develops, prepares and revises training materials and helps coordinate special technical trainings. Assists with development of educational curriculum, database management and ensures satisfaction of end users through surveys and other measurement tools.
Program Educational Activities - Knowledgeable and familiar with ACGME program requirements for residency program (including but not limited to Clinical competency committees, program, faculty and house staff evaluation processes, duty hours, WebAds). Knowledgeable and familiar with institutional/departmental polices related to the administration of fellowship programs. Ability to participate and take minutes during various program meetings.
Communication - Ensure effective communications with Housestaff Offices, staff members involved with resident education, and residents. Screens, monitors and disseminates communication, including mail, phone, and other inquiries both internally and externally. Develops and oversees phone and pager systems to ensure efficient and timely management of communications among the house staff and attending. Maintains a supportive environment conducive to learning and growth.
Collaboration - Makes requests to, and interacts with other departments within the NYU School of Medicine, Bellevue and other related hospitals,. Allows the other department sufficient time to reply; in turn, responds quickly in order to ensure efficient coordination of activities. Prepares all materials in an appropriate and efficient manner through the efficient utilization of computer, further develops computer skills.
Maintenance of Data - Sets up and maintains documentation and complex records for the program. Maintains records in an organized and up-to-date manner; utilizes a filing system which allows for a prompt retrieval of all information. Completes filing accurately and promptly. Maintains information for the Medical Education Office in accordance with policy. Uses appropriate systems to maintain this data where applicable. Learn and work with the New Innovations application for collecting and recording required residency data. Analyses findings/data and presents recommendations. Prepares and reviews documents independently and generates reports for ongoing and pending program related projects.
Evaluation Process - Manage the faculty annual evaluation of the residency program and their evaluation by the residents. Review, update and revise questions on forms used for faculty to evaluate residents and the residency program to remain in compliance with the ACGME guidelines.
Attends monthly institutional residency program meetings as directed to stay informed of institutional requirements for assisting in the administration of residency training programs.
Minimum Qualifications: To qualify you must have a Bachelor degree or equivalent in business administration, health care administration or related field. Four years of experience coordinating Project/Programs or programs or an equivalent combination of education and experience. Proficiency using various Microsoft Office applications such as Word, Excel, Access, PowerPoint. Ability to work within a team environment as well as independently. Time management skills and ability to work well under pressure. Qualified candidates must be able to effectively communicate with all levels of the organization.
Preferred Qualifications: Experience in residency program coordination.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU School of Medicine's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.