Here at UnitedHealth Group, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)The RN/Social Worker Senior Trainer will have the opportunity to affect the delivery of training programs across United HealthCare Community and State. This individual will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise. This could encompass training of clinical staff such as nurses and medical directors and non-clinical staff and could include some aspects of the design process. The Senior Trainer is involved in assessing training and organizational development needs, developing training programs and/or conducting training sessions.Positions in this function are primarily responsible for effective delivery of training programs across the organization. The Senior Trainer keeps abreast of various training delivery techniques, business processes, products and systems. He/she may also be involved in the design process. Generally work is self-directed and not prescribed and the Senior Trainer works with less structured, more complex issues. This individual serves as a resource to others.Primary Responsibilities:Assesses and interprets the business needs and requirements; participate in the development of reference and resource materialsIdentifies solutions to non-standard requests and problemsSolves moderately complex problems and or conducts moderately complex analyses, may participate in Senior Level discussionsWorks with minimal guidance; seeks guidance on only the most complex issues/tasksTranslates concepts into practice, consistently provides practical/relevant ideas and perspectives on process or practice improvements which may easily be implementedProvides explanations and information to others on difficult issuesCoaches, provides feedback and guides othersActs as resource for other with less experiencePrepare for and support effective facilitationApply/support effective facilitation skillsManage/support the learning environmentMeasure and enhance learning effectiveness
Required Qualifications:Associate's Degree Current and unrestricted Registered Nurse license or social worker license required (LCSW/ LBSW /LMSW or similar) state specific license (active and in good standing)2+ years leading & facilitating training or management experience required; i.e. classroom training, instructor led training (on location or virtual).3+ years of clinical experience required ( i.e. care coordination, service coordination, case management, etc)Intermediate level of proficiency with Microsoft Word, Excel, and Power Point requiredAbility to travel up to 50% required (regional, domestic)Ability to work independently Preferred Qualifications:Bachelor's degree1+ year of experience leading virtual training with WebEx or a similar facilitation toolMedicare and Medicaid experienceExperience in managed careWork experience in managing or coordinating care of complex and special needs population of all ages3+ years of long term care experience; i.e. home and community based services, SNF/Nursing Facility or extended care facility settingsWorking knowledge of VisioCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.