SUMMARY: The Project Portfolio Manager's primary focus is to make the best possible use of IT and business resources to deliver the maximum value and benefits from projects and programs within the bank's strategic portfolio. The position includes ownership for identifying, prioritizing, and coordinating project and program resources engaged with all initiatives within the IT project portfolio. The portfolio manager is a primary resource to the Technical Steering Committee, project/program-related steering committees, and the senior leadership assigned to oversee the portfolio. The position is also responsible for senior executive engagement and reporting on the state and performance of initiatives within the IT project portfolio. This role assumes the overarching responsibility for supporting organizational and IT leadership in their efforts at overseeing, managing and leveraging the entire life cycle of IT investments and initiatives to optimally achieve enterprise goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Levels of Authority and Decision Making are indicated as follows: 1. Effectively manage portfolio roadmaps (25%)
Facilitate and coordinate the efforts of senior leadership toward the establishment of the project portfolio definition, its structure and processes, from demand management and strategic alignment of projects and programs to portfolio categories and criteria, through evaluation, selection and prioritization; to execution, tracking and measuring the achieved results.
Engage with and conduct quarterly (or at other intervals as specified) reviews with senior business, IT, executives, stakeholder committees, the IT steering committee and other relevant bodies to validate and assess the project portfolio, execute change, and reprioritize to meet business needs as required.
Ensure the oversight and coordination of dependencies across the projects and programs in the portfolio, and resolve or escalate conflicts.
Manage the capital planning process for respective business line(s). Maintain roadmap of project/initiative delivery. Manage prioritization, resourcing and scheduling of requests working with business and IT managers. Assist business line with IT facilitation of strategy. Drive vendor evaluation and selection for new solutions.
Support and advise executives on actions required to balance the portfolio of existing assets and services.
Conduct regular meetings with the senior executive bodies to inform and alert them of any issues arising from the performance of the individual projects within the portfolio to assure the on-plan usage and consumption of resources and funding, and to highlight any variances.
Lead reviews of any significant initiatives, projects or programs that are challenged and provide recommendations as to whether it should continue, be significantly changed, placed on hold or discontinued.
Direct the development and maintenance of communications and reporting around the IT project portfolios, their contents and the individual performance of initiatives to stakeholders, the IT steering committee, and senior executives.
3. Ensure governance of the project lifecycle (20%)
On behalf of the portfolio review team and steering committees, ensure the adherence to the appropriate governance functions relating to the portfolio and in accordance with enterprise guidelines, policies and practices.
Perform regular health checks of project QA checklists. Ensure scheduling of key tollgates: planning, risk assessment, UAT kickoff, go/no-go meetings. Ensure acceptance criteria for IT and operational readiness are met prior to go-live. Monitor for proper change management of scope, budget, and schedule. Identify and share best practices.
Direct the creation and maintenance of the required project portfolio documentation and artifacts.
4. Oversee and successfully implement portfolio of projects (20%)
Work with project teams to manage/oversee the full range of the project life cycle (initiate, plan, execute, close) for projects covering a portfolio of projects which focus on the business needs of a specific business line(s) or strategy. Deliver projects according to agreed-upon timeline, budget, and scope. Create strategies for risk mitigation, and formulate complex project/program plans and schedules.
Identify staffing needs. As mandated and resourced by leadership, ensure and balance the availability of the required skills and competencies across project and program teams within the project portfolio.
5. Develop and maintain industry knowledge (15%)
Develop and maintain appropriate banking industry knowledge of common financial services concepts, practices and procedures. Develop and maintain project, program management practices. Obtain and maintain certifications.
Collaborate with senior executives, business and IT to identify opportunities for applying technology developments to the challenges from growing digitalization.
Keep "abreast" of industry technical/ business trends and translating requirements to the Banks information environment.
IT steering committee
IT strategy function
Senior leadership responsible for overseeing the portfolio
IT leadership team and staff
Business unit executives
SENIOR LEVEL RESPONSIBILITIES
Executive Steering Committee-level presentations
Portfolio Management milestone plans and resource allocation
Accept responsibility for deliverables and timeline commitments.
Directly supervise the team members
Perform or contribute to performance reviews for project/program managers
Define, develop and execute personnel training road-maps
Mentor junior level staff
Interact with all levels of personnel to determine infrastructure technology requirements.
Manage assigned budget
Contribute to ongoing improvement of organizational project management processes EDUCATION and/or EXPERIENCE: Education: A four-year degree in Business Administration, related field, or comparable experience in, Computer Information Systems, and/or Engineering with the appropriate emphasis in Project Management.
Fifteen or more years of experience in IT and business/industry
Seven to 10 years of diverse roles and increasing leadership responsibilities across major projects and programs
Demonstrated experience in managing "upward" among senior leadership
Demonstrated experience in leading diverse teams
Substantial consulting leadership experience a plus Certifications: Project Management Professional (PMP) Certification or equivalent required Program Management Professional (PGMP) Certification preferred PMI Risk Management Professional (PMI-RMP) Certification preferred Six Sigma Green Belt Certification preferred