Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Bilingual English and Spanish Senior Clinical Administrative Coordinator for the STAR Kids program will manage the care of members in their homes or other community settings by completing in-person health assessments and coordinating patient care. This candidate may identify, coordinate, or provide appropriate levels of care under the direct supervision of an RN. Work is generally self-directed and not prescribed; this person will complete face-to-face member assessments, so it will be important to function in a less structure work environment. Primary Responsibilities:Engaging members / families in person (in their homes or in a facility) to coordinate services, community resources, and treatment needsTravel in assigned territory as needed to complete member assessmentsDelivering a holistic approach to coordinated care based on the member's needs using a person centered philosophyDocumentation in an electronic fileFunctioning as an advocate for the membersBuilding relationships with the member and their family to assist with coordination of health choicesEnsuring documentation is completed in a timely mannerCoordination with other state agencies, community resources, and providers
Required Qualifications:High School Diploma / GED or higher 1+ years of experience in Service Coordination or Case ManagementHigh Speed Internet access in homeStrong computer proficiency (ability to create, copy, edit, save and send documents utilizing Microsoft Word, Excel, Outlook and Internet)Bilingual ( Spanish)Must live in Harris County. Preferred Qualifications:Experience with pediatric clientsHome Health experienceCareers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Call center, Healthcare, member services
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.