Location: Lowell, MA Category: Part-time Staff Posted On: Thu Jun 22 2017 Job Description:
Title: Part-Time Student Accounts Representative
Department: Student Accounts Office
Reports To: Director of Student Financial Services
Date: September 12, 2017
Under the general supervision of the Associate Director of Student Accounts, this position is responsible for providing administrative support and accounting/bookkeeping support in the Student Accounts Office serving a diverse college community. Performs other related duties as required.
ESSENTIAL JOB FUNCTIONS:
Greet and create a welcoming and inclusive environment for students, staff, faculty, administrators, outside agencies, and the general public regarding payment of bills.
Responsible for entering and reconciling of tuition waivers and vouchers.
Responsible for the processing of student insurance waivers.
Responsible for answering inquiries and processing payments for parking tickets, researching payments, and taking appeals for the Parking Clerk as well as entering bounced check information on parking payments in database system and sending delinquent notices.
Answer inquiries, make changes, process reconciliations of, and set up payment plans for student bills.
Process daily deposits of co-workers' cash outs.
Process daily deposits of manual and electronic cash receipts.
Perform other related duties as assigned.
High School Diploma, GED or HiSET.
Ability to work with numbers with accuracy.
Excellent customer service and interpersonal skills.
Ability to understand and apply the laws, rules, policies and procedures governing assigned College activities.
Ability to follow written and oral instructions.
Ability to file material in accordance with standard filing procedures.
Ability to maintain accurate records.
Ability to deal tactfully with others.
Ability to operate a personal computer and knowledge of Microsoft Office suite (Word, Excel and PowerPoint).
Ability to exercise sound judgment and to maintain confidentiality of student records.
Ability to communicate effectively both verbally and in writing; to establish positive public relations for the department; and to interact effectively with a wide variety of individuals from diverse backgrounds including socioeconomic status, sexual orientation, religion, veterans, race and ethnicity, including those with different levels of academic preparation and varying physical and learning abilities.
At Middlesex Community College, everyone teaches, everyone learns. Collaborative in nature and innovative in practice, we educate, engage, and empower a diverse community of learners. Through transformative opportunities, we challenge and support every student to succeed and lead. Recognizing equity and inclusion as the foundation for excellence and creativity, Middlesex Community College meets the evolving educational, civic and workforce needs of our local and global communities.