Provides information, education and social assistance to assigned individuals and families in the home, in hospital, and in congregate living facilities with regard to employment, finances, living facilities, and legal entitlements. Work may be as part of a casework team and moderately specialized, such as group work with youth, the elderly, and institutional cases. Work is performed under the direct supervision of a licensed, clinical, social work professional. May administer a departmental benefit program and disburse funds in accordance with departmental procedures. Provides timely follow-up maintenance of reporting requirements and case records. Maintains discretion and confidentiality in accordance with departmental policies and procedures.
Works under the supervision of a licensed clinical social work professional.
Detailed information about the Town as well as the job description and requirements are available on the Town’s website www.greenwichct.org Town of Greenwich, HR Department, 101 Field Point Road, Greenwich, CT 06830. Open until 09/22/17. EOE M/F/D/V
A Master's degree from an accredited college or university in an applied behavioral science discipline, plus one year of related work experience*.
*Work experience obtained as a Social Service Intern while in an accredited Master's Degree program can be considered towards the one (1) year of related work experience.
Must possess and maintain a valid motor vehicle operator's license that enables the employee to drive in the State of Connecticut.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of Federal, State and Municipal entitlement and benefit programs.
Knowledge of community resources available to individuals and families.
Working knowledge of principles, techniques and methods of social assistance delivery in both individual and group settings.
Knowledge of client confidentiality rights and personal data rights; knowledge of departmental policies and procedures of reporting and confidentiality
Working knowledge of how economic, cultural, and other social factors may influence attitudes and behavior of individuals and families, notably with the population groups in the operational area or program to which assigned.
Considerable oral and written English communication skills and the ability to prepare clear and concise professional reports, case records, and correspondence in English.
Skilled in the use of a personal computer with standard and industry-specific software programs and general office equipment.
Ability to interpret and apply social service program policies. Ability to formulate appropriate, effective, measurable plans of action, and after supervisory review and approval, to implement applicable service plans in a timely manner.
Ability to work collaboratively as part of a team.
Ability to deal tactfully, courteously, and harmoniously with people; ability to establish and maintain effective working relationships with clients, their families, staff, other agencies, and the general public; considerable interpersonal skills.
Ability to manage time effectively, to work in complex or urgent situations, and to deal effectively with difficult individuals.
Ability to establish and maintain complete, accurate case records and reporting requirements in accordance with department requirements and standards.
Ability to speak clearly and effectively in group presentations and as a professional advocate.
Ability to exercise discretion, restraint, and good judgment, with staff and clients; ability to maintain the confidentiality of client information according to departmental policy and applicable state and federal laws; ability to motivate clients and encourage appropriate autonomy and action.
Ability to calculate client and program financial needs and pursue all potential resources to meet those needs.
Ability to administer a departmental benefit program and disburse funds in accordance with departmental policies and procedures.
Ability to conduct home or agency visits as required.