The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. The incumbent provides non-licensed medical support to medical care providers as a medical assistant for the department/clinical team for which it is assigned. This position also performs specialized procedures and/or identifiable front office duties requiring special training, skill level and responsibility as determined per operational need, and/or serves as a lead to a group of medical assistants. The incumbent is supervised by a Licensed Independent Practitioner (LIP) when performing or assisting with procedures. The incumbent works under the direction of a clinic manager (practice manager and/or nurse manager) for administrative purposes, including customer service, professional behavior & development, assignment & scheduling of work, and performance of job functions not requiring supervision by an LIP.REQUIRED-At least 2 years of MA experience in a similar setting-Must have Certificate of Completion from a medical assistant training program. -Current CPR certification. -To administer injections, must have written evidence of validation for training and competency in medication administration by injection and skin testing. -Must pass UCDHS Pharmacology verification exams if needed in job. -Ability to lift, move, and/or position patients as necessary to room them and prepare them for exams and procedures. -May be required to have the ability to retrieve and file bulky medical record charts (up to 3" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office. -Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.PREFERRED-3+ years of paid MA experience.-UC Davis Health experience.-MA experience in a Family Medicine setting.-Front office experience.SPECIAL REQUIREMENT-Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.-Skill and ability to perform functions commensurate with training and experience as a medical assistant, including setting up equipment and instruments; taking and recording vital signs and health statistics; obtaining, labeling and processing specimens, and preparing requisitions for processing; preparing patients for exams and procedures; independently performing and assisting physicians with exams and procedures as described in this position description; administering cardiopulmonary resuscitation. Must have knowledge and ability to apply sterile technique, including wrapping and autoclaving of surgical instruments.-Organizing skills to establish priorities for own work to accomplish a variety of concurrent assignments; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions. -Ability to efficiently use computer system applications for all functions required for this position. Typing skills sufficient to use computer keyboard for timely and accurate input and production. -Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence.-Knowledge of practices and protocols related to a medical office environment. Knowledge of medical terminology sufficient to communicate effectively with patients, health care providers and insurance company representatives. Ability to accurately read/translate physician orders to ensure accurate completion. -Knowledge of health care insurance systems as related to required job functions for this position. -Knowledge of diagnostic and procedural coding sufficient to assist with identifying services performed or coordination of care.-Filing skills to maintain logs and files of information. Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA. -Bookkeeping skills sufficient to maintain accurate records and complete patient financial transactions, balance cash box, and prepare deposits, when duties are required.- THIS POSITION MAY BE SUBJECT TO A CRIMINAL BACKGROUND INVESTIGATION, DRUG SCREEN, LIVE SCAN FINGERPRINTING, MEDICAL EVALUATION CLEARANCE, AND FUNCTIONAL CAPACITY ASSESSMENT
About University of California Davis Medical Center
At the end of 2015, we launched a comprehensive and inclusive process to tap into the broad, diverse knowledge of our entire UC Davis Health community to stimulate new and unique ideas for our next strategic plan.Throughout 2016, hundreds of members of our UC Davis Health family, as well as external friends and partners, took part in conversations and provided valuable input into charting a long-t...erm course for our future that will continue the momentum underway to solidify our position as a top-tier health care organization.With your valuable input and talents, I am excited to launch our six new strategic plan goals. Over the next few years, together we will:Lead Person-Centered Care in the best way, at the best time, in the best place, and with the best teamReimagine Education by cultivating diverse, transdisciplinary, life-long learners who will lead transformation in health care to advance well-being and equity for allAccelerate Innovative Research to improve lives and reduce the burden of disease through the discovery, implementation and dissemination of new knowledgeImprove Population Health through the use of big data and precision healthTransform Our Culture by engaging everyone with compassion and inclusion, by inspiring innovative ideas, and by empowering each otherPromote Sustainability through shared goals, balanced priorities and investments in our workforce and in our communityAt a time when our industry is experiencing some of the most formidable changes ever, these are bold aspirations that will anchor us and provide us with clarity of purpose and a path forward. I am fully confident that we will achieve great success knowing we have a solid plan and areas of focus to guide us.I thank everyone who participated in the planning process for their great input and their dedication to our future success.