The Executive Director is responsible for the operational, financial and managerial oversight of the Radiology practice. Works directly with management, Radiologists and Board of Directors. The ED is responsible for all coordination, communication and operational support provided to the practice. In conjunction with the Executive Board, this person will lead the conception and enhancement of growth initiatives, board and administrative structures, policy and procedure development, new service offerings, technology advancements, and budget proposals. By working directly with the practice executive committee the ED is responsible for building effective relationships and supporting corporate and divisional initiatives. He/she will be focused on maximizing the quality and efficiency of daily practice functions, and directing the practice strategic growth plan. Effective communication methods and the ability to work with all levels of the organization is needed to evaluate, modify and develop business processes while enhancing local practice profitability and improving daily operations.
This opportunity is ideally suited for an individual with innate abilities in building strategic and tactical business plans, exceptional administrative teams, and forging physician relationships that are cultivated through thought processes that are creative, collaborative, and decisive.
Experience: Preference of 5 to 7 years of successful business experience leading the operations in a radiology or medical group practice or other related healthcare environment. Must have in-depth knowledge and skills in the areas of physician practice management, financial management, health insurance negotiating and contracting for both fee for service and capitated products, marketing, billing and information systems, and human resources. Needs to have demonstrated through past experience that he/she is capable of building an operational infrastructure that can support current business and projected growth for an organization with similar dynamics. Must possess a Bachelor's degree. A Masters in Business or Healthcare Management is preferred.
Leadership: Sets the standard as a representative for Southern New Hampshire Radiology Consultants, PC. A natural leader who shows a consistent pattern of adding recognizable value to each encounter he/she will face. Is able to gain action on a broad scale throughout the organization on the strength of their personal impact and initiative. Possesses demonstrated and practical ability in the area of conflict resolution. Weighs all sides and considers “cause and effect” before offering an opinion or decision. Active in setting the tone for the group culture through the manner in which they handle themselves and others.
Communication Skills: Seen as direct and truthful. Can respond and execute swiftly with sound reasoning when making decisions that will have impact on the group as a whole. Visible; gets out among the employees and physicians at all levels in the organization, and gets involved in community efforts as SNHRC’s representative. Gets first hand feedback from being an active participant throughout the organization.
Organization Skills: Able to manage multiple activities simultaneously without missing commitments. Values the importance of planning, follow up, detail and accuracy. Can set agendas, meet timelines and move things forward. Delegates effectively and clearly and holds team members accountable for assignment results.
Team building: Exemplifies the essence of a team player. Demonstrates a collaborative method of decision making. Constantly looks for ways to contribute to the success of the organization and recognizes others for their contribution by openly sharing wins and successes. Creates a feeling of belonging, and becomes a mentor to others.
Initiative to build: Confidently takes initiative to grow the organization’s base of business by intuitively grasping the various complexities that are critical to manageable growth while achieving profitability.
Strategic vision: Can distinguish themselves by making important contributions to the organization’s business strategy or methodology. Offers original ideas and perspectives that are valuable, innovative, and achievable.
MAJOR DUTIES AND RESPONSIBILITIES
Provide leadership in the conception, planning, and development of strategies and objectives for consideration and adoption by the Executive Board. Works closely with the physicians, members of the management team, committee chairpersons and other members of the Group in the formulation of specific recommendations.
Establish a business climate that will ensure success of the organization’s business and is gladly embraced by each member of the organization. This will require “straight talk”, collaboration, and integration of original thoughts and perspectives.
Recruit, select and appoint, with Executive Board approval, members of the management team to direct the affairs of the organization. Direct their activities and evaluate their performance. Establishes formal means of accountability from those to whom he/she has assigned duties. Provide appropriate staff support for the development of long and short term strategic plans.
Assures that all employees are given an orientation to the mission of the organization and instilled with a passion of “service excellence” in how they approach their day to day responsibilities. Ensures that all employees are adequately trained for their position, are provided with an opportunity for continuing education, and are instilled with an attitude that promotes cordial relationships with patients, physicians and staff.
Directs the business and financial affairs of the organization by employing a system of accountability to ensure responsible fiscal management including accounting, budgeting, internal controls and timely reporting.
Studies and presents to all members of the practice ways of enhancing operational effectiveness, placing special emphasis on cost containment approaches to the extent possible without jeopardizing important innovation, progress or quality of care.
Represents the organization in its relationships with community businesses and civic associations, government agencies, and professional organizations.
Reports regularly to the Executive Board and Partners on the operation of the organization and the performance of its various departments.
Ensures that all activities of the organization are in compliance with all federal and state statutes inclusive of HIPPA compliance and data security. Keeps abreast of pending legislation.
Partner with Radiologists to maximize resources dedicated to recruitment, staffing and scheduling requirements.
Able to manage multiple activities simultaneously without missing commitments. Values the importance of planning, follow up, detail and accuracy. Can set agenda, meet timelines and move things forward. Effective decision –making and communication processes. Delegates effectively and clearly and holds team members accountable for assignment results.
Strategic planning or business development background. Comprehensive business development and program administration knowledge in health care
Work with management to obtain & approve all pertinent reports in the monitoring of practice performance, efficiency and profitability.
Participate in all practice leadership and/or board meetings.
Evaluate practice productivity and provide recommendations for improvement.
Responsible for identifying and evaluating new growth opportunities.
Responsible for negotiating insurance and new business contracts.
Work with management for effective market review of payer arrangements and affiliated contracts.
P&L to include revenue growth, cost containment, and analysis of the impact of all operational decisions to profitability.
Develop and responsible for the financial planning process (budget), and the monthly financials.
Accountable to revenue cycle productivity metrics.
Provide oversight to all departments within the SNHRC Billing company.
Maintaining strong relations with all locations we provide services with.
Work effectively with Radiologists in the monthly review of quality initiatives to ensure Quality measures are being met.
Participates in administrative staff meetings and attends other meetings and seminars.
Assists in evaluation of reports, decisions, and results of department in relation to established goals.
Recommends new approaches, policies, and procedures to influence continuous improvements.
Takes ownership of special projects, researches data and follows through with detailed action plans.
Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.
Experience must include successful program planning, implementation, evaluation, and budget preparation, management, and physician relations. Solid financial skills, including ability to oversee budget process and financial planning
Performs other duties as assigned.
The CEO’s compensation will be comprised of a base salary and a performance bonus. Additional benefits include health, dental, vision, short-term disability coverage, a retirement program, a relocation allowance, a continuing education allowance, and paid time off.