As the Information Technology Service Management (ITSM) Development Technical Team Lead, you will serve as the application configuration and integration subject matter expert. This role will perform as the Lead Development Engineer on staff and will be responsible for ensuring that all ITSM development, code/application manipulation, and governance directed implementation guidance, is carried out. Moreover, you will ensure that proper documentation including the development metrics and roadmaps, standard operating procedures, process diagrams, and operational tactics, techniques, and procedures (TTP) are submitted for governance approval.
-Bachelor’s degree with four (4) years related experience OR Associate degree with six (6) related experience OR High school or equivalent with eight (8) years related experience.
Preferred Education and Experience:
Polite, patient, ethical, trustworthy, prompt, and dependable
The University of Texas at Dallas is an innovative institution in the heart of North Texas on the path to achieving Tier One national research university status.UT Dallas has grown since its founding in 1969 to include 132 degree programs, with cutting-edge curricula serving a variety of undergraduate and graduate student interests.The University continues its original commitment to providing some... of the state's most-lauded science and engineering programs and has also gained prominence for a breadth of educational paths, from criminology to biomedical engineering to arts and technology.The wealth of learning resources available to UT Dallas students is the result of a concentrated effort to attract the top minds on both ends of the classroom relationship. Joining the faculty's Nobel laureate and four National Academies members since 2005 are more than 200 tenure and tenure-track professors hailing from the world's best colleges, including Harvard, MIT, Cambridge and Columbia University. In addition, UT Dallas is home to more than 50 centers, labs and institutes that facilitate research and opportunities for hands-on learning. Students, meanwhile, arrive at UT Dallas well-prepared to succeed in higher education: In 2011, nearly 39 percent of freshmen ranked in the top 10 percent of their high school class, and 75 percent ranked in the top 25 percent.With an eye on building a future as bright as its beginnings, UT Dallas will continue its push to attain Tier One research university status and produce graduates who are well-equipped to succeed professionally.