Our Benefit Solutions Division offers thousands of companies across the country attractive, affordable benefit packages to their employees. With flexible plan designs, a comprehensive product portfolio and an unwavering commitment to client satisfaction, Mutual of Omaha helps employers manage the complex world of insurance and financial services.
Essential Job Functions:
Direct and control the work activities of new support personnel assigned to the office to include establishing priorities, organizing and monitoring workflow, and training
Receive RFIs/RFPs from brokers, consultants and agents, provide financial information concerning prospective clients and availability of required insurance coverage, and administer service on procedural problems.
Underwrite cases generally under 100 lives and quote premium rates. Deliver policies and certificates received from Home Office to the policyholder.
Make presentations to employer groups and policyholders on billings, claims, and enrollment procedures for various group employee programs.
Make periodic visits with sales or service representatives to brokers, agents, and general accounts to determine rates, benefits, contract provisions, and proposal guidelines on cases.
Prepare proposals, follow up with requests to ensure a timely response, and review written proposals prior to presentation. Forward to group client for review.
Following the close of a sale, assist in completion of Group Data Report.
Review State Insurance Department regulation changes and work directly with Home Office personnel on policy and benefit adjustments necessary for compliance.
Review booklets and materials received from Home Office for accuracy and assemble for delivery to policyholder.
Resolve billing problems with policyholders, to include collecting delinquent premium, assisting in payroll and eligibility audits for renewal
Coordinate processing of all requests generated during employer/government groups Open Enrollment and assist in the coordination and preparation of materials for workshops.
May perform office support functions such as greeting visitors, answering telephone calls and directing to appropriate person, handling invoices and petty cash, processing conversion requests, scheduling meetings and appointments, coordinating travel plans, and maintaining office files, supplies and equipment.
May open, screen, and distribute mail, identifying and ensuring proper disposition of correspondence requiring immediate attention.
This position requires extensive or prolonged typing/keyboarding.
Some travel is required for this position.
This position requires sitting over 66% of the time.
This position requires Visual Acuity at 20 inches (or less) over 66% of the time.
Experience working in an insurance, sales support, and/or corporate environment
Knowledge and understanding of Group Operation procedures for underwriting and rating
Proficient personal computer skills, including a working knowledge of various software packages, and excellent typing, spelling, and grammar skills
Understanding of the laws governing the insurance industry
Effective communication, customer service, human relations, analytical and relationship management skills
Ability to be adaptable, flexible, meet deadlines, plan & prioritize work, take initiative, and attention to detail
Ability to travel and a valid driver's license
Life and Health license
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4 pm CST.
For all other inquiries, contact our HR Helpline at 1-800-365-1405, option 4.
Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer, Minorities/Female/Disabled/Veteran
To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
To officially apply for this position, one must apply online via Mutual of Omaha's career website - www.mutualofomaha.com/careers.