We are seeking a highly motivated, organized individual to serve as a versatile Technical Support Specialist. This individual must be willing to take initiative and be able to multitask, work alone and with team members, and work well under pressure. The successful candidate will provide timely and professional support of internal IT infrastructure as well as existing customer network environments. The successful candidate will be responsible for documenting processes and providing training for the internal support staff and for customers. This individual will also be responsible for providing input during the development of products, projects, and bids. The successful candidate will need to work closely and efficiently with various clients throughout the country and possess excellent interpersonal communication skills.
Competitive base salary commensurate with experience ($40,000 - $60,000), with opportunities for bonuses based on exceptional performance. DVSport also provides competitive health, vision and dental benefits, and 401k plan.
- Thorough knowledge of Microsoft Windows Server and Client operating systems - Proficient in storage technologies such as RAID, NAS, SAN, SATA, SAS - In-depth networking knowledge including TCP/IP, Switches, Routers, VLAN's, VPN Devices, DNS, WINS, DHCP - Proficient in administrating and deploying websites using IIS and SQL server - Experience with cloud technologies, specifically Microsoft Azure VM's, SQL and Blob storage - Programming knowledge is a plus - Excellent communication skills - Ability and willingness to travel at times
Helpful skills include the following:
Good Troubleshooting Skills
Understanding the immediacy of the customer's needs
Interest in sports, participation at a higher level and knowledge of the sport and/or rules/officiating
IT experience from a mission critical background: athletics, financial (compliance), military, or broadcast systems a plus.
DVSport, Inc. is a software company based in Pittsburgh, Pennsylvania specializing in digital video acquisition, analysis, and playback software designed specifically for the sports market. DVSport has a strong customer base that spans the professional, intercollegiate and high school sports market. DVSport is also the market leader in both college football and college basketball replay solutions.... DVSport is leading the way in developing innovative digital video solutions at all levels of competition for all sports and delivers proven solutions that have become the standard by which sports-related digital video analysis systems are measured. DVSport customers use their custom-designed software products on a daily basis to scout, analyze, review, and teach.