The Real Estate Council of Ontario (RECO) is seeking an experienced Program Coordinator. We have one (1) permanent position available.
As Ontario’s real estate regulator, RECO administers the legislation that governs real estate in the province. This means that real estate registrants (sometimes referred to as “real estate agents” by the public) must be registered under the Real Estate and Business Brokers Act 2002 in order to trade in real estate, and it is also our role to enforce this legislation that they must follow. We do this work on behalf of the government of Ontario, protecting the public interest through a fair, safe and informed marketplace.
With just over 100 employees, RECO is a small but dynamic work environment where quality work/life balance is valued. A career at RECO is a challenging, satisfying and rewarding experience. We have a collegial team of employees that welcomes new people and new ideas with enthusiasm and warmth. Our employees enjoy attractive benefits plans, education and training programs, advancement possibilities, and the opportunity to contribute collectively to the regulation of the real estate industry and protection of the Ontario consumer.
Under the direction of the Director, Education, the Program Coordinator plays a key role in ensuring the high quality and service standards of the Registrar’s Registration Education Program by supporting the ongoing administration, monitoring and oversight of the Designate, as well as contributing to performance improvement projects and initiatives.
Supports Project Manager and Program Manager in proofreading, editing and processing revisions to Program content, as submitted by Designate, including coordinating with internal/RECO SMEs for their review and approval of Program content.
Supports Project Manager and Program Manager in developing and maintaining an up to date document management infrastructure for all Project and Program documents, materials and source files; assists in project logistics of scheduling, monitoring and tracking of requisite tasks to project timelines with internal stakeholders.
Under direction of the Program Manager, assists in the preparation and drafting of reports, dashboards and other metrics regarding effectiveness of Program and Designate performance.
Provides general administrative support to Director, Program Manager and Project Manager for Program matters. Drafts and prepares correspondence as required.
Acts as initial point of contact for inquiries and issues of all kinds regarding Registration Education Program, involving Program Manager or Director as appropriate; researches and responds to inquiries and issues.
Create and oversee the maintenance of Program information on RECO public website, MyWeb interface, etc., including creating, updating or restructuring documentation as required to meet students’/registrants’ needs on an ongoing basis, and liaising with internal partners for dissemination of information.
Other related duties as assigned.
Post-secondary education in Adult Learning, Training & Development or a related discipline, or commensurate experience demonstrating a thorough understanding of workplace learning.
2-3 years’ experience in instructional design, technical writing, communications, proofreading or editing job functions
Demonstrated advanced research and analysis skills
Excellent computer skills (MS Office), including data retrieval and manipulation, and creation of dashboards and other reporting mechanisms
Advanced communication skills, both written and oral
Customer service orientation with excellent relation management skills
General understanding of REBBA 2002 as applied to education and registration requirements
Self-starter, able to take direction yet work independently
Strong organizational skills, with flexibility to manage concurrent work assignments
Able to balance competing priorities and work well under tight timelines.
The Real Estate Council of Ontario (RECO) is responsible for regulating real estate professionals in the province on behalf of the Ontario government. We protect the public interest through a fair, safe and informed marketplace.