Position Summary: We have an exciting opportunity to join our team as a Project Coordinator.
In this role, the successful candidate will be responsible for providing basic to moderate range of project coordination for the Language, Cultural & Disability Services Department. Works independently as well as with Language Access Services Coordinator and LCDS Program Manager to coordinate specific projects and initiatives for the LCDS Department. Works with internal and external parties to organize the various components needed to initiate, run and complete detailed independent projects. Coordinates and supports the development of projects by gathering, collecting, consolidating and analyzing data. Facilitates the administration process of Departmental activities (i.e. coordinating schedules; tracking, compiling and organizing data and information; preparing reports and spreadsheets; responding to routine and non-routine inquiries and issues; creating collateral and compiling information for budgets and financials; etc.) Assists with the Coordination of the Deaf and Hard of Hearing Program, including coordination of sign language interpreters, auxiliary aids, etc. and other Accessibility services for the Department. Other related Departmental duties as needed and as instructed by Manager and Program Coordinator. Works under general supervision.
Performs other duties as assigned.
May serve as point person for other projects and initiatives, including, but not limited to Translations in Program Managers absence. Will provide data as needed and/or requested to Program Coordinator and Director in Program Managers absence.
Scheduling & Coordinating Independently manages a number of scheduling and coordinating needs for the Department, including compiling data needed for appointments, reaching out to the appropriate parties (including staff at all levels within the Medical Center as well as outside vendors) to independently facilitate scheduling needs and to obtain necessary information while keeping accurate and detailed records. Responds to scheduling requests in a timely manner and fills special requests for vulnerable patient populations as mandated by Hospital policy, Joint Commission and other Regulatory bodies. Assists Program Manager and Program Coordinator in the Coordination of the Deaf and Hard of Hearing Program, including coordination of sign language interpreters, auxiliary aids, etc. and other Accessibility services for the Department. May serve as point person for routine matters of Deaf and Hard of Hearing Program and Accessibility services in Program Managers absence.
Training - Assists in the training of other staff and/or volunteers/interns for the Department. Reviews workflow and might recommend improvement if applicable to ensure appropriate cycle times and efficiency.
Research Activities Gathers, collects, compiles and analyzes data on interpreting, Accessibility services, Cultural Competency, etc. from different parties at all levels across the entire Medical Center as well as outside sources. Compiles and prepares project documents and reports based on information readily available, as well as seeks out information, verifies information, determines report format, identifies discrepancies and make corrections. Assists Program Coordinator and Program Manager in developing materials for numerous activities, including, but not limited to training and educational sessions, departmental meetings and other activities. Researches problems, issues and concerns and responds to routine and non-routine correspondences and issues as well as requests for information and summarizes data based on information compiled from various sources. Refers serious concerns, issues or unresolved items to the appropriate party.
Budgets Coordinates annual and periodic budget/Fiscal Year reports. Works independently to prepare, create and run reports in order for Program Manager to complete annual budget process. Creates collateral and compiles information for budgets and financials. Works with Program Manager and Program Coordinator in forecasting budgets and Purchase Orders for new vendors and for future Fiscal Years.
Reports Independently prepares and review documents, and generates reports for ongoing and pending projects which may include moderate analysis of findings. Creates, organizes, reviews and analyzes materials. Coordinating the design, development and dissemination of documents and reports, including, but not limited to comprehensive quarterly FGP billing and usage reports and comprehensive data collection on all interpreting encounters and issues. Coordinating data and reporting trends to LAS Program Coordinator and LCDS Program Manager to maintain and improve the effectiveness of the workflow.
Project Coordination Provides basic to moderate project coordination for the LCDS Department, including but not limited to: coordination of project logistics and materials while working/communicating with internal and external parties to organize and coordinate the various components needed to initiate, run and conclude project activities.
Minimum Qualifications: To qualify you must have a Bachelors Degree. Minimum of 1 year related experience in an office setting or the equivalent combination of education and experience. Excellent oral and written communication skills. Excellent customer service and interpersonal skills. Highly detail oriented and organized. Able to Project manage and multitask and maintain a calm demeanor. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Able to work independently and display good judgment and decision making abilities. Computer Skills: Highly proficient in MS Office suite, including Word, Excel, Access, PowerPoint and Outlook and other computer systems.
Preferred Qualifications: Project management experience preferred. Two or more years of related experience in an office setting is preferred. Previous experience at a hospital or medical center is also preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.