Energize your career with one of Healthcares fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that can come true. Already one of the worlds leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
The Pharmacy Technician is responsible for answering incoming calls / completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity.
Under supervision of Lead Pharmacy Technician and / or Pharmacy Director, performs designated technical and clerical tasks associated with the preparation, labeling and dispensing of medications, including sterile admixtures and prepackaged or unit dose drugs. In addition, performs designated tasks regarding pharmacy quality control, management of pharmacy records, inventory control and preparation of orders for drugs.
Positions in this function perform various duties related to the fulfillment of prescription orders. Interprets physicians' prescriptions and creates order, accesses, inputs, and retrieves prescription information from computer system, verifies whether order is reimbursable. Dispenses any or all of the following: unit doses, specialty pharmaceuticals and injectables; may compound medications. Consults with customers, patients and / or physicians regarding use of medications and potential drug interactions. Consultations may be telephonic or in person. Reviews and approves / denies requests for prescription prior authorizations.
Entering prescriptions and verifying appropriate information
Contacting patients, pharmacists and doctor's offices to resolve claims issues
Processing prescriptions (from intake to order completion)
Resolving customer issues; ensuring accurate information is provided
Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
Completes patient orders by selecting medications as indicated on the patient medication profile; assists in preparing and labeling of intravenous medication orders including total parenteral nutrition products using proper sterile and aseptic technique
Places medications in designated area for pharmacist to check, sends / delivers medications as required
Is knowledgeable with regard to the proper use and handling of hazardous medications
Compounds and handles hazardous medications in accordance with established guidelines and regulations (i.e. USP 797)
Answers phones in a courteous and timely manner
Attends to customers in a timely manner
Assists in preparation of stat items investigating and preparing missing medications and serves as a bridge between the customer and the pharmacist
Reorders as necessary to maintain a continuous inventory of medications and supplies
Receives, checks in and restocks medications ordered through wholesaler and other vendors
Compounds specialty drug products. Uses aseptic technique when compounding sterile drug products
Completes accurate documentation of items compounded and repackaged
Performs quality control activities related to sterile compounding and the clean room per company policies
Is familiar with, and strives to meet, various guidelines and recommendations as put forth by various governing bodies. For example, completes documentation of refrigerator temperatures, IV hood cleaning, equipment maintenance and other activities as required
Works to ensure compliance with accreditation standards, State, Federal, OSHA and other regulatory standards
Follows all agency department policy and procedures.
Ensures each admission meets admission criteria
Completes other projects and duties as assigned by Pharmacy Management
Moderate work experience within own function
Some work is completed without established procedures
Basic tasks are completed without review by others
Supervision / guidance is required for higher level tasks
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.