This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position click here.
UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. UW Medicine owns or operates Harborview Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Medical Center, a network of UW Medicine Neighborhood Clinics that provide primary care, UW Physicians, UW School of Medicine, Airlift Northwest, and other owned, operated or affiliated entities as appropriate. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance a partnership among UW Medicine, Fred Hutchinson Cancer Research, and Seattle Children's.
UW Medicine Health Information Management (HIM) has an outstanding opportunity for a Patient Index Coordinator (Health Information Technician 3). Under general supervision, this individual will maintain accurate patient data, answer phone requests for information, correct errors in patient number assignments through several computer systems, duplicate numbers, and cancellation of numbers. Updates and notifies HMC departments of changes/updates through the applicable computerized systems and/or written notification. Maintains computerized reference logs within HIM.
Receives and corrects all requests for patient computerized and paper record duplicate numbers; merges numbers, cancels numbers, splits and/or combines original charts and updates all internal information.
Works directly and indirectly with all applicable HMC departments by notifying them of patient index changes.
Prepares, maintains, and distributes block allocation of new charts and new patient number logs.
Creates new imaged chart home location in chart tracking for all imaged numbered charts.
Corrects and updates patient names, dates of birth, social security numbers, genders, and other necessary changes and updates.
Updates imaging system patient information and imaged chart.
Notifies all pertinent patient care areas; such as; lab, admitting, radiology, patient registration and others of updates and changes.
Maintains monthly census of all patient changes.
Perform other duties as assigned.
Excellent interpersonal skills to communicate face-to-face, on the telephone and in writing in a service-oriented fashion with other departments' support staff, physicians, managers, nurses, admitting and registration staff, patient care coordinators and PDS staff.
Skilled in using HMC systems used in PDS, including Chart Tracking, Imaging, CFLO, MMR, REG/ADT, and other applicable systems.
Ability to enter data correctly and to be detail-oriented.
Ability to identify problems, solve them and/or make recommendations.
Schedules own work to meet establish deadlines; negotiate with supervisor far enough in advance if deadlines cannot be met.
Ability to clearly identify needed changes and accompanying repercussions and liabilities if errors are made.
Must adhere to confidentiality of (HMC and HIM) requirements as appropriate.
Models service excellence in daily practice.
Responsible for own professional learning needs including attendance at relevant educational offerings, completion of annual evaluation and competencies.
Establishes effective work priorities, methods and project flow for self.
Meets deadlines, project goals, and follows up on departmental/clinical/satisfaction issues in a timely manner.
Displays resourcefulness and innovation in decision making and problem solving.
Promotes an open, respectful, collegial, fun working environment.
Resolves conflicts tactfully, flexibly and diplomatically.
Demonstrates ability to compromise, cooperate, and negotiate appropriately.
Demonstrates maturity, poise, responsiveness and judgment in day to day activities.
Collaborates and promotes team building with all disciplines and departments.
Respects and welcomes diversity in team members' backgrounds and contributions.
Maintains a safe environment, identifies and reports all safety related issues to the proper departments.
Uses HMC policy and procedures, reference manuals and qualified resources for guidance.
Responds appropriately to emergency situations and drills.
Completion of a Registered Health Information Technician (RHIT) program AND eligible for registration as an RHIT AND one year of experience in health information management OR equivalent education/experience.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.