Position Summary: This position provides outreach, instruction, and public services supporting Pendergrass Library and the UT Institute of Agriculture (UTIA). This position identifies, creates, implements and assesses library instruction, information resources, and outreach and engagement initiatives for constituencies served by Pendergrass Library. Clients served include undergraduate and graduate students, researchers, faculty, and staff. Services provided by this position include in-person and online instruction, web page and tutorial development, promotional campaign management, targeted social media outreach, and marketing and branding. The position also provides scheduled and on-call public service desk support and coordinates with other campus units to provide in-library services for students, faculty, researchers, and clinicians. This position manages service partnerships with the UTIA and other student success groups on campus. This position's duties require collaboration with partners in the UT Libraries, the UTIA, and UTK.
Responsibilities: Outreach & Engagement
Formulate, develop, and implement library outreach and engagement initiatives for Pendergrass Library oDesign, promote, implement, and assess outreach activities to connect users with UT Libraries' spaces and services oCollaborate with the Pendergrass team and relevant library committees to maintain and develop the library's web services and pages oManage Pendergrass Library's social media presence and brand identity oCultivate and maintain cooperative partnerships with student success units across campus (e.g. Writing Center and Statistical Consulting) oConnect library resources and services to a variety of patron groups by developing and initiating customized outreach, training, and support oCommunicate with library users to help identify, develop, and assess services and collections oDirect student library assistants to support communication, marketing, and outreach activities oRepresent Pendergrass Library as an active participant on library and university outreach and engagement committees, workgroups, etc. oAdditional outreach & engagement duties as assigned Instruction
Formulate, develop and assess instruction classes, technologies, and tutorials. oCollaborate with UT Libraries colleagues to plan and develop information literacy instruction that supports the UT Libraries and the UTIA oCreate and teach instructional sessions to support information technology and library resources (e.g. using e-books; citation management tools; multi-media equipment) oParticipate in Pendergrass instruction assessment activities oFormulate and create video and web-based tutorials and learning objects oOrganize and lead library orientations, tours and events oRepresent Pendergrass Library as an active participant on library and university instruction and general education committees, workgroups, etc. oAdditional instructional duties as assigned Public & Research Services
Participate in in-person and virtual public services oDevelop training materials and point-of-use instruction for supporting public services technologies, spaces, and collections oOversee public service desk functions at Pendergrass Library during assigned shifts oImplement and interpret library policies related to circulation desk functions. Check out resources, add patron records, process incoming books, place holds and recalls on books, collect and waive fines oAssist patrons (by phone, chat, and in-person) with general reference questions and database searching and provide specialized assistance to users of multimedia equipment, government documents and Institute of Agriculture publications oRefer patrons to appropriate staff and librarian experts oMake recommendations about relevant equipment and software purchases supporting graphic arts and creativity tools oCoordinate with UT Libraries' Studio, OIT, and others in support of public services and selecting technologies oContribute to planning, policy development, and other department efforts in meetings and as assigned oAdditional public & research services as assigned
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.