Berklee College of Music is a leader in global education with students from more than 100 countries represented on campus, academic partners schools from six continents and a vibrant campus in Valencia, Spain offering study abroad opportunities and master's level programs. The Director of International Student Services and Study Abroad will support the College's strategic focus in this area by overseeing the services and engagement strategies for international students as well as programs, exchanges and experiences for students studying abroad.
Leadership, Management and Planning
Serve as the liaison to the administration, faculty, students, and external constituents for concerns related to international students engagement and students studying abroad. Lead efforts to address those concerns.
Oversee and maintain progress towards a strategic plan for the Offices of International Student Services and Study Abroad and align those strategies with Student Advising and Success and Student Enrollment and Engagement priorities.
Contribute to the Student Advising and Success Leadership team and strategy.
Lead efforts to develop the intercultural and cross-cultural skills of faculty, staff and students supporting an inclusive community in Boston and in Valencia.
Collaborate with Global Initiatives, Academic Affairs, Enrollment Management, Student Advising and Success and Student Affairs on strategies related to the continued development of a global community and successful students.
Liaise with campus partners to streamline and coordinate the structure and services of international student-facing programs and study abroad programs affected by the merger of Berklee College and Boston Conservatory (e.g., extension programs, exchange programs, immigration advising etc.)
Manage a team of five professional staff, and various interns and students assuring their continued professional development.
Effectively steward and manage budgets, grants and gifts for International Student Services and Study Abroad
Study Abroad Programs
Collaboratively develop and track progress to enrollment goals for Valencia study abroad program.
Work collaboratively with Valencia enrollment and student affairs teams to streamline services, systems and supports to achieve high level of effectiveness and efficiency.
Partner with deans and chairs on exchange programs assuring high quality experience for students.
Assure advising needs (academic, immigration, health and safety, financial) are met for incoming and outgoing students.
Prepare reports and assessment on study abroad.
Work collaboratively with partners across campus regarding changes to Valencia program and the development of any new programs be they with academic partner schools, exchanges or new partners.
Nurture and sustain strong relationships with a partner schools, including Emerson, Monterrey Technological and University of San Francisco, Quito.
International Student Services
Implement and oversee comprehensive assessment efforts related to international student engagement and success, developing strategic objectives connected to best practices and student insights
Collaborate with appropriate Student Enrollment and Engagement departments to provide additional training and support on matters of student conduct, career advisement, and leadership development pertaining to international students.
Coordinate with campus committees that support and serve international students, including CARES, Title IX and Equity system education, and other related systems.
Partner with the Center for Diversity, Equity and Inclusion in the development of campus wide initiatives and new programming.
Support and enhance the adjustment and orientation to College for international students studying in degree programs, exchanges and other opportunities.
Expand student development opportunities for students connected to the office, broadening the reach and impact of programs and services and developing student skills and abilities.
Oversee the continued success, expansion, and development of international student programming, including workshops, activities, presentations, and other programming related to such topics as cultural adjustment, immigration, employment authorization, taxes, and health insurance, using a variety of platforms to disseminate information to international students
Work with Alumni Affairs to foster relationships with international alumni.
Collaborate with Academic Affairs, Deans and Chairs to provide training and outreach to faculty to assist them in supporting international students through pedagogy, instruction, and communication
Immigration Advising and Oversight
Ensure institutional compliance with federal regulations related to administering student visas through training and supervision of DSOs, accurate and timely government reporting, process recertification and other USCIS requirements.
Supervise the Primary Designated School Official – the Associate Director of International Student Services, ultimately overseeing the management of the SEVIS monitoring system and being responsible for the institution's SEVIS recertification through SEVP.
Assure compliance with any and all federal, state and institutional policies, including USCIS regulations.
Educate and advise administration on matters related to international student experience as it relates to government regulations, actions and orders.
Applicants who are both interested and qualified should submit the following materials:
Cover letter that addresses the applicant’s capabilities and experiences.
A resume or CV : www.berklee.silkroad.com tracking code 1253-215
Proficiency in a second language. Spanish, Korean or Mandarin, is preferred.
Excellent verbal, written and interpersonal communication
Strong intercultural skills
7-10 years of international education experience
2-3 years of supervisory experience
Bachelor's degree required.
Master's degree in higher education administration, intercultural communication, international development or related field preferred
Experience living, working and/or studying abroad.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis
Additional Salary Information: Salary would be discussed during initial screening/interview
Berklee College of Music is a leader in global education with students from more than 100 countries represented on campus, academic partners schools from six continents and a vibrant campus in Valencia, Spain offering study abroad opportunities and master's level programs