Position Summary: We have an exciting opportunity to join our team as a PatientPlacement/transferCenterAssociate.
In this role, the successful candidate will be responsible for facilitating patients access into the Hospital and clinical systems by providing admission and bed assignment services. Receives request for bed assignment for timely entry into the hospital systems. Works collaboratively with the admission/transfer nurse to facilitate appropriate level of care bed placement.
Facilitates the admitting process. Receives admission request, facilitates appropriate bed assignment and communicates information to staff. Facilitates a timely admission process by obtaining bed availability house wide. Prepares related admission paperwork in advance to facilitate a timely admission process. Validates patient identity reviewing all previously obtained information for accuracy and completeness.
Facilitates and coordinates assignment of patients to beds and maintain accurate and current bed board records. Maintains bed board to accurately reflect current status. Accurately and thoroughly creates and updates patients episodes in hospital information systems. Able to address quality issues for junior staff. Works in collaboration with Nurses to assure proper bed placement. Has a working knowledge of necessary payment and insurance authorization needed prior to admission.
Uses independent judgment and initiative to identify and resolve issues. Accepts responsibility for quality and quantity of performance. Identifies and resolves problems with junior staff. Participates in department performance improvement activities and work. Offers volunteer assistance to others in completing intra-departmental workload. Seeks information necessary to accurately complete all aspects of the jobs requirements, and accepts new challenges and opportunities for learning beyond daily assignment. Has working knowledge of department and hospital goals, vision, and mission.
Aligns work performance with institution goals, vision, and mission. Uses time-management skills effectively to complete all work assignments and adapts to work time/flow changes to meet the needs of the department and hospital.
Minimum Qualifications: To qualify you must have a High School Diploma or the equivalent. Evidence of good interpersonal skills, effective communication skills and creative problem solving. Basic knowledge and use of computer and computer key board
Preferred Qualifications: Associate's Degree/ 24 credits in a College or 1 year of Healthcare customer service experience.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.