Regular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
The Military and Veteran Student Services office within the Center for Diversity & Enrichment at the University of Iowa is seeking a full-time educational support services associate (working title of administrative coordinator). This position will focus on providing student support services to promote the educational development and success of military and veteran students and their dependents; counsel, advise, and advocate for military and veteran students and their dependents; support, coordinate, and present informational and educational outreach programs and workshops to military and veteran students and their dependents.
There is an expectation that the person in this position maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents the Center for Diversity & Enrichment's commitment to diversity and inclusion.
Bachelor's degree or an equivalent combination of education and experience
Experience (typically six months to one year) supporting education services/student support programming, events, or services for military affiliated students.
Demonstrates a basic proficiency in working effectively with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contribution of individuals (i.e. individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, gender identity, and veteran status);
Demonstrates a working knowledge and the ability to produce documents that are clear and well-presented. Uses various techniques to disseminate and gather information, and is able to adapt writing and/or delivery to different audiences;
Demonstrates working proficiency in the communication techniques and relationship building skills that enable one to establish and build healthy working relationships and partnerships with a variety of individuals and groups in a constructive and collaborative manner;
Demonstrates a working knowledge of and ability to use office support tools available on the desktop (e.g. calendaring, word processing, email, presentation software and spreadsheets);
Demonstrated experience maintaining confidential records and information;
Basic proficiency in planning and utilizing resources to fulfill unit objectives and plans, and achieving desired outcomes of current and future organizational goals/needs in a timely and organized manner;
Basic proficiency and understanding of issues related to the decision making process; ability to analyze situations fully and accurately, and reach productive decisions;
Basic proficiency providing new incoming students with a welcoming environment and familiarizing them with unit services, facilities, and policies.
*Some of the qualifications for this job posting are described as competencies or the behaviors needed to be able to perform the duties of the position at a defined proficiency level/standard (basic, working, extensive, or expert/leader). Most of the qualifications for this position require a basic or working proficiency level . See the proficiency definitions on the Competencies website.
Basic : Uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations.
Working : Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.
Working knowledge of University policies, procedures and regulations;
Record of active duty military service (as documented on the DD214) or current service in a reserve component of the military;
Experience working with, counseling, or advising military affiliated students in an educational setting;
Experience working with Veterans Administration Educational Benefits (GI Bill) and services;
Experience in assessment/outcomes application to improve educational goals.
With over 31,000 students, the University of Iowa is one of the nation's top public research universities, a member of the Big Ten conference and the Association of American Universities. The University of Iowa is composed of eleven colleges and is known around the world for its balanced commitment to the arts, sciences, and humanities. It is home to one of the nation's largest academic medical ce...nters and the pioneering Iowa Writers' Workshop. The University of Iowa promotes work/life integration and is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.