We’re international recruiting experts and cultural exchange enthusiasts. We help employers and individuals around the globe find each other to create business-expanding and life-enriching relationships. We’ve got the experience, expertise and credentials to match employer needs with great international talent.
About the job:
If you have experience in the hospitality field, account management, customer service or international exchange...this will be perfect for you.
The Regional Relationship Manager is responsible for the successful management of his/her designated portfolio of host company accounts and J-1 program participants located in the Colorado area, with a focus on in-person management and support of Denver and surrounding communities.
This position is responsible for ensuring exceptional service for internal and external customers within their portfolio and maintain/grow existing business through effective account management, strong involvement in local communities and the cross selling of Alliance Abroad programs. This entails consistent and high quality relationship building with key contacts at each account and potential clients throughout the year, as well as an annual review of the account, recruitment strategy and execution with the appropriate program team, and in-season support of participant issues related to the Host Company or placement. The role also includes involvement in the community to promote the J-1 and H-2b programs, engage with local organizations and groups on support for participants, and to identify new business opportunities that may exist for Alliance Abroad within the area for business development.
The role requires the management of all projects and activities related to assigned portfolio throughout the life-cycle of the programs; from recruitment strategy to enrollment to visa appointment results to arrivals to in-country experience to departures.
Thorough knowledge of all H-2b and J-1 visa program regulations for the Summer Work Travel, Intern, Trainee and Teacher programs, including host company specific requirements as well as in-country regulations governing participants. Assist in ensuring participants and Host Companies comply with Department of State regulations.
Provide updates during weekly, individual and host company-specific key account meetings regarding status updates as well as enhancement needed in the areas of programs, departmental, or operations.
Provide ongoing measurement of how Alliance Abroad is executing our recruitment strategy per year or season (Number requested versus number placed.)
Ensure completion of end of season reviews with each key account and approved strategy for future seasons.
Meet company goals and objectives within requested timeframe.
Work with Seasonal Work and Career Development teams as needed on visa denial replacements, re-routes, housing updates and/or placement cancellations.
Ensure host companies are meeting deadlines for timely submission of paperwork to ensure compliance with departmental deadlines. Orders are to be opened within the timeframe established by the department head. Promote all programs, all seasons, all the time.
At Alliance Abroad Group (AAG) we aren't just creating cultural exchange experiences…we are connecting, enriching, and empowering the global community one person at a time. And, we've been the leader in international recruitment, changing the lives of over 10,000 participants and providing growth opportunities to more than 800 employers in the United States since 1992.
AAG has been a U.S. Depa...rtment of State-designated program sponsor for the J-1 visa Work/Travel since 2002 and the Intern/Trainee and Teacher programs since 2009. This designation is granted only after a lengthy review, so you can trust that you are in good hands with our visa programs. And, as with each of our programs, we pride ourselves on world-class service, high-quality placements and 24/7 personal assistance prior, during and after the experience.