JOB TITLE:Director of Information Technology RANGE: F DEPARTMENT: Information Technology CLASSIFICATION: Administrative
RESPONSIBLE TO: President GENERAL DESCRIPTION: The Director of Information Technology is responsible for all internal and external technological systems that serve the stakeholders of the College. The Director recommends college policies and procedures regarding technology and the use of technology; ensures new and continued availability of up-to-date IT systems that are dependable, responsive, and fully supports the internal and external needs of the College;; and works closely with the College leadership team to lead the department through strategic and operational issues toward the success of the mission and goals of the College.
Provide leadership, vision and management in accordance with the College's mission, values, and strategic and operational plans.
Ensure areas of responsibility operate effectively within the policies and procedures of the College and applicable governing agencies.
Develop and implement policies, standards, procedures, and guidelines for IT and for the use of College computer and technology systems.
Create a safe, bias-free working environment which engenders respect for differences.
Engage in and promote productive decision-making, input, and communication.
Promote and exemplify a customer service perspective and attitude.
Exercise fiduciary responsibility through budgeting and financial planning.
Prepare and implement annual Information Technology, Telecommunication, Instructional Technology, Management Information Systems, Administrative Technology and Institutional Research budgets.
Prepare reports and analytical materials to illustrate objectives, activities and accomplishments for areas of responsibility.
Work with the College leadership team to develop and maintain the campus technology plan to include the creation, maintenance and communication of short, intermediate, and long term technological goals and projects to achieve institutional goals.
Supervise and evaluate staff; recommend personnel actions such as hiring, promotions, separations, and leave approvals.
Identify, recommend, and implement appropriate/necessary training and professional development for self and staff.
Practice continuous improvement; conduct and oversee work activity to increase efficiency and improve effectiveness and productivity.
Create a team environment.
Support and maintain College ERP/MIS systems, administrative and instructional desktop technology, and instructional technology attached to the College network or teaching stations.
Prepare and administer contracts for computer related services and products.
Plan, convert, and implement new computer systems.
Maintain security of the computer center, systems, network, and data files.
Coordinate and oversee multiple projects, priorities, and tasks in progress simultaneously including performing, supervising and coordinating the analysis, design, development, implementation, documentation and maintenance of computer hardware and software systems.
Work with end users to help navigate problems and provide solutions.
Review all computer software and hardware purchases for the College.
Oversee maintenance and repair of computer hardware, software, peripheral equipment and data communications systems, media services equipment, and telecommunication equipment.
Perform and coordinate equipment and software needs analysis.
Make specific proposals for purchases and upgrades as appropriate.
Manage administrative and instructional usage of computing equipment and facilities.
Maintain an inventory of computer software and equipment.
Perform other duties as assigned.
Note: This position description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds and occasionally lit and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.
JOB ENVIRONMENT: Most work is performed in an office setting with minimal exposure to health or safety hazards. Some exposure to noise extremes and electric shock hazard can occur when working on computer systems. More than 75% of the employee's time is spent working on a computer. Travel to quarterly OCCITA meetings and occasionally for conferences. Frequently work early/late hours and extended hours (weekend and/or non-prime hours required to ensure availability of system during 24/7). Frequent interruptions, distractions and changing priorities are part of the job. Position has considerable pressure and periodic stress for a variety of timelines and deadlines (e.g., network, software and computer upgrades and/or problems; user concerns; staff, faculty and student technology problems) and in handling emergency situations.
Bachelor's degree in a technical discipline (Computer Science, Engineering, etc.) plus 3 years verifiable experience in a lead IT position; an advanced degree (MS, MBA) preferred.
Three years of experience with increasing responsibilities for management of campus-wide information systems and technology.
Familiarity with all relevant hardware, network design and operation, operating systems, software programs, computer peripherals and telecommunications.
Effective verbal and written communication skills along with effective presentation skills.
Ability to analyze and resolve complex issues, both logical and interpersonal.
SunGardhe ERP and Microsoft network experience.
Significant experience in a college setting with direct management of major IT operations including systems planning, development and implementation.
A broad range of knowledge in computing processes, internet/intranet networking, administrative ERP systems, wireless technology, telecommunications and trends in emerging technology with emphasis in an educational environment.
A minimum of 3 years of directly related experience in all phases of computer service delivery such as ERP, networking, PC support, etc.
Previous experience in management of large ERP systems, involving definition of user needs and effective large system design require as is experience in managing personnel.
Since its founding as a post-secondary education facility in 1964, Umpqua Community College has grown to 15,000 students who are enrolled in one or more classes each year. Umpqua Community College is one of the most picturesque colleges in the country, nestled between beautiful tree-studded hills and overlooking a large bend in the North Umpqua River. Natural volcanic rock and rustic, cedar shake... architecture grace the 14 campus buildings located on a 100-acre plot of land six miles north of Roseburg. Easy access to Interstate 5, exit 129, and mild year-around climate complement the scenic beauty of the campus.