The Development Director is a key Staff responsible for creating and maintaining an environment that positions TCHC for growth and expansion of TCHC scope of programs, services and funding to meet the needs of the target population and stakeholders. Development activities will focus on and support the federally qualified health care (FQHC) model and mission. This is a senior management role which works in close concert with the leadership team and Development Committee of the Board of Directors to develop and maintain the wide range of resources and support needed to ensure TCHC’s success and growth. This position is responsible for maintaining documentation and presenting timely implications of program/service resource gaps in partnership with senior managers and utilizes approved current data metrics in reports, work plans, benchmarks and standards.
Operationally, The Development Director supervises a growing team of development specialists with focus areas for grant writing, community engagement and events, internal /external communications, public/government relations and a development manager for grant systems management. The Development Director will lead the development and other types of support for TCHC via private donations, government relations, and other general community backing. The Development Director will establish and utilize cross departmental adhoc teams as needed to ensure creation, implementation and successful support of various projects and task as needed.
To accomplish these goals, the Development Director will establish and maintain an Annual Development work plan that furthers and support TCHC’s multiyear strategic plan. This position must work effectively with the TCHC leadership team, senior management and the Development Committee of the Board of Directors to establish priorities, elucidate their needs, and contribute towards program and services gaps that address operational, clinical and financial goals.
This position reports directly to the COO, with dotted line to CEO, CFO and Board (Development Committee Chair).
Communications and Strategy Planning
Ensures internal/external publications are accurate, current and timely
Supports the development of a vibrant website, portals and social media presence
Works with other departments to ensure standardized, consistent formats and structure in written and electronic communications
In coordination with TCHC senior management, creates, implements, and monitors an annual development work plan that incorporates program/service gaps from operational, clinical and financial goals, describes tactical/operational strategy, outcomes and impact. Utilize gap analysis to prioritize and provide critical aspects of program/service funding needs.
Establish and support annual commitment to fund development and grant seeking goals. Monitor program/services progress as it relates to stakeholder expectation’s and produce monthly activity and outcome reports.
Establish and direct a fund development program that includes all non-revenue funding streams.
Cultivate relationships with TCHC key staff, the Board of Directors and key community stakeholders for increased resource support of program/service growth so that the continuum is both knowledgeable and ready to process decisions for opportunities that emerge.
Fund Development, Grant Writing and Grants Management System
Oversee grant prospecting, proposal writing, and ensure overall healthy relations with financial stakeholders
Monitor grant system management activity, including outcomes and impact.
Ensure timely and accurate communication with financial stakeholders.
In coordination with HR Department utilize and manage non clinical volunteers - as TCHC ambassadors to maintain positive relationships (financial and otherwise) with donors.
Work with the CEO, CFO, and Board of Directors to articulate the appropriate role for individual giving at TCHC.
This is under Community engagement- In coordination with the CEO and Development Committee, build and sustain community engagement relationships with current, new and potential individual donors. Collaborate with Board and staff to host compelling donor events.
Establish, implement, and manage an effective donor (database) system that includes strategies and research to identify, prioritize, cultivate, solicit, recognize and steward all donors and prospects.
Community Engagement/Events and Public Relations
Serve (in person) as the TCHC media liaison and at special events. Effectively represent TCHC with local community leaders, community organizations, and the general public to create community engagement.
Enhance the public image and visibility of TCHC in the local community. Develop and deploy multimedia tools and collateral for community visibility, such as the TCHC website, annual report, newsletter, speeches, brochures, etc.
Coordinate with community organizations in collaborative program/service development projects to improve community health while maintaining sustainable business relationships in the interest of TCHC. Collaborate effectively with the Enabling Services (Outreach) department.
Prepare and support the Board of Directors, TCHC executives, and staff at large to act as effective ambassadors for TCHC.
Coordinate opportunities for Board and staff involvement in community outreach, fundraising and engagement events.
Hire, train, supervise and evaluate Development Department staff. Deploy them as necessary to ensure that the above responsibilities are achieved. Find and manage external consultants as necessary.
Demonstrate commitment to, and understanding of, TCHC’s Behaviors for Success and GUEST (Customer Service Model), by modeling customer service excellence in all internal and external relationships and in the performance of all duties and responsibilities. Monitor staff and provide training and counseling as needed to meet customer service expectations.
Conduct all work activities in compliance with applicable laws, regulations, statutes, and all TCHC policies and procedures; immediately reporting all observed or suspected non-compliant behavior to your Supervisor/Manager, the Compliance Manager, and/or the confidential reporting hotline.
Embody ethical leadership when soliciting and managing donated funds.
Attend workshops, trainings, and meetings as needed and as requested.
Some evening and weekend hours required to attend meeting and fundraising activities.
Master’s Degree in Business, Public Health or related. Fluency in spoken and written English.
Experience leading all aspects of a development function, including federal grants, private foundation management, individual donor development, special events, corporate giving, and major gifts.
Proven and extensive experience motivating and leading development campaigns, volunteers, committees, and development staff to reach fundraising goals. Record of securing and retaining significant funds from individuals, foundations, and corporations.
Knowledge and experience with planning, writing and financial management of complex grants including federal, state, county and private grants.
Experience working closely with program managers to identify needs, plan and manage grant/fund revenue.
At least five years directing and supervising a similarly sized Development Department.
Direct experience with common fundraising platforms, such as Salesforce, Donor Perfect, Raiser’s Edge, etc.
Tri-City Health Center (TCHC) is committed to delivering excellent health services in a caring, nurturing, and respectful atmosphere; we promote optimal health, eliminate preventable diseases, and improve the quality of life for every individual and family in our community.
TCHC provides a wide spectrum of health education, healthcare, and social services to everyone, without regard to financia...l position, ethnicity, language, culture, sexual orientation or any other criteria.
TCHC is a fiscally responsible, independent, not-for-profit community health center and a key member of our community’s vital health safety-net.