The Optum Ireland Automation Centre of Excellence is an exciting new venture that's passionate about process automation. We support the organization through the delivery of automation solutions, using existing, new and emerging technologies to enhance savings, improve productivity and quality and reduce cost. The Reporting Analyst will be part of Optum Ireland's Automation Centre of Excellence they will have a key role in the development and maintenance of all reporting requirements for the Automation team. They will work closely with key stakeholders and the automation management to manage communications across multiple value streams. Primary Responsibilities:Develop KPI's to enable leaders to make informed decisions around performance and benefits of automated business processesDevelop best practise methodology for reporting within the Automation Centre of ExcellenceManage reporting requirements across value streams and work with automation management team to create reports and dashboards that meet the business requirements Assist with the reporting and analysis of the automations operations performance Act as strategic partner for the leadership teams supportedManage and maintain the governance and reporting across key stakeholdersProvide support around ad-hoc operations analysis requests
Required Qualifications: Graduate degree or equivalent experience (experience as a Business Analyst and ideally working on BPM, Automation, RPA projects)Significant experience with reporting analytics and business analysis Advanced MS Excel skills and experience Effective data analysis and interpretation skills and experience, able to draw and present quantitative conclusionsAbility to work in a matrix environment while positively influencing other functional areas Demonstrated ability to communicate ideas clearly and concisely in writing and orally to individuals and groups e.g. report writing, creating and presenting PowerPoint presentations Preferred Qualifications:Demonstrated experience with RPA software implementation (UI Path / Blue Prism)Knowledge of the Health Insurance Industry: Claim Adjudication, Payments & EligibilityExperience with project management tools such as Jira preferableMicrosoft Office proficiency (Excel Access PowerPoint, Word)Experience with reporting or BI tools such as Tableau / SQL Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Job Keywords: Business Analyst, English, RPA, Automation, Analyst, Dublin, Ireland
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.