Administer U.S. payroll for bi-weekly and monthly employees. Manage and audit the university’s timekeeping system. Analyze and prepare tax gross up, overpayment, and retroactive calculations. Monitor payments to ensure compliance with FLSA regulations. Manage wage garnishments, levies, child support orders, and other payroll deductions to ensure adherence to federal and state regulations. Co-facilitate the executive compensation, moving expense, imputed income, and year-end data collection processes. Assist with payroll journal entries, account reconciliations, and other duties related to the payroll function. Assist customers with employment record, payment, tax, and timekeeping inquiries.
Payroll Administration: Review timekeeping records and myHR information to ensure accurate and timely payments. Calculate tax gross-ups, overpayments, retroactive payments, and other payments, and process the payments in the myHR system. Analyze job records and compensation to ensure employees are paid in compliance with FLSA. Process wage garnishments, levies, child support orders, and other deductions in compliance with federal and state regulations. Assist with the collection, review and entry of imputed income, executive compensation, moving expenses, and other payments to ensure proper reporting and taxation. Completes payroll journal entries, as needed, to ensure proper charges to department accounts. Address bank issues (e.g., direct deposit rejections, stop payments, deposit reversals).
Timekeeping Support: Perform daily review of timekeeping error reports and addresses issues with timekeeping records, as needed. Assist clients with timekeeping inquiries (e.g., accrual issues, system navigation questions, etc.). Identify and troubleshoot timekeeping system performance issues and report the issues to payroll leadership. Serve as a timekeeping system subject matter expert.
Customer Service: During assigned times, provide front desk coverage and assist staff, faculty, and students with questions, assist with I9 employment verifications and answering phones. The general phone line is answered at assigned times. Additional customer service is provided on private line, walk ins and via e-mail all day.
Performs other duties as assigned
High School diploma and some secondary education in accounting, business or related fields
Three or more years of professional experience in a similar role with increasing levels of responsibility
Demonstrated knowledge and experience processing payrolls
Action Oriented - Willing or likely to take practical action to deal with a problem or situation
Communication - Communicates strategically to achieve specific objectives (e.g., considers optimal "messaging" and timing of communication. Uses varied vehicles and opportunities to promote dialogue and develop shared understanding and consensus. Maintains continuous, open and consistent with others. Checks own understanding through paraphrasing and asking questions.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment (and working with employees at all levels of the organization), meeting quality standards for services, and evaluation of customer satisfaction.
Critical and Analytical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to review and dissect information and can apply basic compensation analytic concepts and calculations.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Complex Problem Solving - The ability to identify complex problems, review related information to develop and evaluate options and implement solutions. Skill in conducting studies and investigations, problem analysis, and developing logical and documented recommendations.
Technology - Possess working knowledge of the use of technology to streamline processes with a specific emphasis on the Microsoft Office suite of products.
Law and Government - Knowledge of laws and the regulatory environment that governs compensation administration
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.