To assist in the development and implementation of programs and activities to facilitate the recruitment and retention of adult and non-traditional students; to aid the transition of adult students into the campus community and toward degree completion. Special emphasis is given to the student veteran population. Reports to the Director, Center for Adult and Veteran Services.
Characteristic Duties and Responsibilities:
Assist in the development and implementation of recruitment strategies, programs, and events targeting specific segments of adult students including veterans, single parents and working professionals.
Process veteran educational benefits under all chapters of the GI Bill.
Develop and implement procedures to remain in compliance with state and federal standards as applies to veterans educational benefits.
Assist in the implementation of policies and procedures that impact non-traditional student populations including adult learners and veterans.
Manage the development and training of individuals that have been identified as designated points of contact at the various regional campuses.
Coordinate veteran's educational benefits across the eight campus system; ensure consistency in processing, as well as adherence to federal and state compliance regulations.
Stay abreast of policies, procedures and programming related to non-traditional populations to include adult learners and veterans.
Provide direct supervision of professional staff, graduate students and veteran work-study student employees.
Conduct assessments utilizing Council for the Advancement of Standards.
Coordinate veteran recruitment events on and off campus.
Represent the University and department to various internal and external constituents (e.g. prospective students, employers, military personnel, alumni, faculty, staff, and administrative personnel); disseminate information regarding the University and the department.
Assist the director in day-to-day office management; including staff scheduling, evaluation and assessment activities, and updating relevant technology and publications.
Advise students on basic academic policies and procedures, including: liberal education requirements, student financial aid, veterans' educational benefits to veterans, current military members and dependents, career exploration and other first year student concerns; provide accurate and facilitative referrals to campus partners.
Teach one or more sections of the Adult Student Orientation course.
Perform related duties as assigned.
Master's degree in Counseling, Higher Education Administration or a related field; four to five years of experience processing Veteran Affairs educational benefits, and progressively responsible experience working with non-traditional populations, adult learners, veterans, and single parents. Occasional evening and weekend hours required. Occasional travel, including out of state.
License/Certification: Valid driver's license.
Preferred Qualifications: Not applicable.
Knowledge Of: Desktop computing applications and assessment tools * Advanced familiarity of veteran educational benefits * Federal and state policy in regards to veterans educational benefits *
Skill In: Written and interpersonal communication * Customer service*
Ability To: Provide leadership and direction* Work with diverse populations* Work independently and as part of a team * Occasionally work nights and weekend * Occasionally travel, including travel off campus*
Assessments: Asterisk (*) indicates knowledge, skills, abilities which require assessments.
Kent State University's eight-campus system, among the largest regional systems in the country, serves both the development of a true living/learning approach at the Kent Campus and the regional needs on seven other campuses throughout Northeast Ohio.
The Kent Campus provides the resources and facilities of a large, diverse Ohio university, while the Regional Campuses – Kent State University at... Ashtabula, Kent State University at East Liverpool, Kent State University at Geauga, Kent State University at Salem, Kent State University at Stark, Kent State University at Trumbull and Kent State University at Tuscarawas - offer the friendly, casual atmosphere of small liberal arts colleges. Today, Kent State has become an engine for economic, cultural and workforce development locally and internationally as one of the premiere Ohio universities. Kent State is ranked among the nation's 77 public research universities demonstrating high-research activity by the Carnegie Foundation for the Advancement of Teaching. The Liquid Crystal Institute, for example, conducts research that translates into technologies used globally in laptops, calculators and flat screen televisions.