The George Mason University Office of Admissions is conducting a search for a customer-service focused Admissions Assistant to staff the Office of Transfer Services. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
Counseling prospective transfer students and current applicants;
Conducting individual meetings with students on a walk-in basis helping them navigate the admissions process;
Collaborating with other team members across the university and within the Office of Admissions to ensure superior customer service and drive enrollment; and
Additional responsibilities as assigned to support the Office of Admissions and Enrollment Central.
Bachelor's degree or an equivalent combination of education and experience;
Superior oral and written communication skills;
Comfortable working with diverse populations;
Ability to handle sensitive and/or confidential information and situations;
Computer literacy and willingness to learn new software applications;
Proven ability to work positively as a team member;
Philosophy of superior customer service;
Ability to assimilate large amounts of information quickly; and
Previous experience with Ellucian Banner software;
Previous experience with Salesforce CRM;
Prior admissions or customer service experience;
Knowledge of military educational benefits; and
Knowledge of transfer admissions.
The Office of Admissions serves students Monday through Friday in the Office of Transfer Services from 9:00 a.m. to 5:00 p.m. Candidate is expected to work 20 hours a week.
Salary: $15.00-$17.00 per hour, commensurate with education and experience
Criminal Background Check: Standard Background Check
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Special Instructions to Applicants:
For full consideration, applicants must apply for position number WG8134 at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.