The Position: Applications are currently being accepted for a Veteran Services Technician in Veterans Affairs, located at San Diego City College. Hours are Mon-Tues 10:30-7pm, Wed-Thur 9:30-6pm & Fri 8-4:30pm. Selected candidate must be willing to adjust work days/hours based on the department's needs. Major responsibilities include:
Certify eligible students for GI Bill benefits on the VA Once system.
Interpret and explain benefits regulations to students; act as a liaison with the Veterans Benefits Administration.
Oversee the day-to-day operations of the Veterans Service Center.
Provide guidance for students in completing the college matriculation process.
Keep up-to-date on any changes in regulations affecting veterans education benefits.
Provide work direction and training and act as a lead for other classified staff.
Analyze situations and adopt an effective course of action to resolve the needs of the department.
Maintain confidential records and files.
Prepare correspondence, memos, and reports using proficient English grammar, spelling, punctuation, and vocabulary.
Conduct research, analyze program data, and compile reports.
Submit recommendations and assist in the formulation of operational practices for the department.
Serve on campus and district committees, work groups and task forces as needed.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Desired Qualifications: Knowledge and experience related to military veterans and dependent issues. Specific knowledge of federal and state veterans education benefits and services.Experience using the VAOnce system. Demonstrated ability to provide coordination, training and work direction to assigned personnel. Strong conflict resolution skills. Demonstrated student/customer service experience, using tact and diplomacy while exercising good judgment with diverse individuals at all levels, in person, writing, and by telephone. Demonstrated ability to interpret, apply and assist with the implementation of rules, regulations and guidelines. Effective learning and utilization of proprietary computer programs, and evolving integrated database systems and procedures (experience with PeopleSoft Campus Solutions is a plus). Ability to prepare effective correspondence and reports, and to maintain a variety of complex and inter-related records and files. Evidence of knowledge/experience in completing a variety of high level technical duties that require thorough detail and accuracy, and strong organizational and planning skills.
Pay Information: Range 23 ($3,608.91 $5,760.64) per month based on the current AFT Classified Unit Office Technical Salary Schedule
Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the AFT-Guild, Local 1931 Classified Staff Collective Bargaining Agreement. This position is FLSA Non-Exempt and may accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.
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The San Diego Community College District serves 130,000 students annually through three two-year colleges and six Continuing Education campuses. The three colleges, San Diego City, Mesa, and Miramar colleges, offer associate degrees and certificates in occupational programs that prepare students for entry-level jobs, and arts and sciences programs that transfer to four-year colleges and universit...ies. Continuing Education offers adults the opportunity to renew their learning experiences through noncredit vocational, basic skills, life skills and enrichment classes at sites throughout the city. The District also provides education to over 145,000 service personnel at military bases in 24 states.
The Continuing Education campuses offer adults the opportunity to renew their learning experiences through noncredit vocational, basic skills, life skills, and enrichment classes at sites throughout the city. A number of special programs are unique to the city, including KSDS-FM all-jazz radio, the Center for Competitive and Applied Technologies, and the Workplace Learning Resource Center.
The San Diego Community College District is governed by its five-member, locally elected Board of Trustees and three student members serving on a rotating basis. Shared governance activities involve faculty, students, and staff in the development of solutions to key policy and budget issues. The five trustees are elected in even-numbered years to four-year terms by the voters of San Diego. The Chancellor, the District's chief executive officer, is responsible for carrying out the policies approved by the Board of Trustees.
The District is in the midst of $1.555 billion in new construction and renovations at the three colleges and Continuing Education campuses throughout the city.
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