Working closely with the Head of Compliance to monitor the companies policies and procedures are being executed or conducted within the set parameters. This includes impact analysis and advice on day-to-day issues arising, including conduct, data transfers and data privacy, and regulatory changes. The role holder will be required to drive co-ordination and execution (within their defined remit) of the various Compliance transformation work streams and Operating Model changes while ensuring alignment with the company standards. The role holder must be able to influence senior management and articulate clear business reasons for change initiatives.
The role holder will:
Champion consistency in processes, governance and reporting across the company.
Be curious to ensure that the data used by the company to assess its risks are fit for purpose in terms for quality, quantity and breadth.
Participate in providing oversight and challenge of the company's Systems and Controls.
Participate in providing oversight and validation of the company's external reporting of risk.
Work closely with the other departments to test and analyse processes; and follow up with clearly communicated recommendations and results, to be fed upwards.
Ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
Generic knowledge and skills
Broad range of compliance experience in terms of businesses worked with and areas of particular experience.
Relevant professional qualification or willingness to work towards one, an advantage.
Strong communication and inter-personal skills, with experience of dealing with executives at all levels including the capacity to articulate the case for risk management and policy in the language of business.
Experience within a reputable financial services organisation and demonstrable experience in Operational Risk, Finance, Business Management, Audit, Compliance or other control areas would be desirable.
Highly numerate with good level of understanding of Excel, Word and Powerpoint.
Experience of interpreting and analysing a large volume of information and / or data and provide succinct summary for management.
An understanding of systems and processes for business and modelling.
A basic understanding of and ability to analyse statutory and management accounts.
Understanding of the consumer-lending sector.
FCA regulatory framework.
UK governance regulations and best practice.
Passionate about Risk management.
Due diligence protocols and planning.
Good planning, organisation and project management.
Good finance and accounting principles.
Advanced listening, questioning and negotiation.
Good level of quantitative and qualitative analysis.
Good conflict management and problem solving.
Business writing and presentations.
Understands and supports the value of diversity in the workforce.
Compliance policies and procedures
Treating Customers Fairly.
Conduct Risk management including Anti-bribery and corruption, Conflicts of Interest.
Code of Ethics.
Systems and technology
Key result area
Testing and Reviews
Conduct pre-review, review and post review processes and identify when internal controls, corrective measures and training for a specific process or transaction is required for its efficient compliance.
Perform less complex compliance reviews.
Conduct investigations of issues highlighted in compliance meetings and provide effective solutions for the non-compliance issues.
Ensure knowledge is up to date on all relevant regulatory matters as it relates to compliance in a regulated working environment.
Interact with Internal and External Audit and Regulators where appropriate.
Develop and implement programmes to quantify impacts and take actions to address, manage and mitigate regulatory change on impacted functions.
Conduct pre-review, review and post-review processes with the companies external service providers and follow up on corrective measures where identified.
Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
Assist with the testing, management and ongoing development of the Compliance Framework and perform analysis in order to recommend content and scoring enhancements.
Assist with the escalation of the implementation of audit recommendations and maintaining above satisfactory level of audits as required.
Assist the Head of Credit risk with ensuring that the company operates using accepted industry standard methodologies, practices, processes and principles.
Maintain relationships with key service providers
Demonstrate some capability in quantitative and qualitative analysis.
Be aware of key regulatory changes to ensure proactive communication with impacted internal functions and to drive the development of appropriate policy and framework to manage the changes.
With oversight from the Head of Compliance and approval through the appropriate governance process, implement standards and strategic policies which ensure designated functions' exposure to current risks and emerging arising risk is managed appropriately.
Maintains meaningful and productive relationships across the entire internal spectrum of peers and business unit leaders creating a culture when risk management is encouraged, seen as value adding (financial or otherwise) and received well.
Ensure the consistent application of the highest risk management standards notwithstanding the complexities of products and business operations.
Systems and Controls
With oversight from the Head of Credit Risk, observe agreed and implemented system of policies, internal controls, standards (financial and otherwise) operating manuals and procedures that ensure effective and consistent compliance.
Adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
Participate and lead inductions covering all Compliance pieces.
Ensure that all requests from Human Resources and other operational areas are executed in a timely manner and within any required deadlines.
Implement the compliance policy by containing compliance risk in liaison with the Head of Compliance and the Board. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.
This will be achieved by adhering to all relevant processes/procedures about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.
Ensure that the interests of the customers, investors and leadership are met and in a manner that is appropriately balanced with the company's legal and ethical duties and obligations including but not limited to how these relate to UK Companies Act 2006, UK Corporate Governance Code and the FCA.
Attend meetings as directed by the Head of Compliance or other Senior members of the team.
Inform the Head of Compliance on matters of significance so that it can be escalated appropriately.
Promote company values and principles.
Liaise with relevant stakeholders within designated functions (HR, Finance, Underwriting, Marketing, Product) to provide expertise and support on all Compliance related matters.
Support the interaction with Regulators and industry bodies on Compliance matters relating to designated functions.
Effective collaboration in resource, people, process and change management issues to support a customer focus business operation.
Work as part of an effective team through communication, cultivate an environment that supports diversity and reflects the company brand and improves employee engagement.
Support leadership over all regulatory and compliance matters and the management of operational risk for area of responsibility.
Training and Competence
Take own responsibility for communicating your training requirements to line manager and/or HR. Areas of competence that will be measured for competence will include but not be limited to:
IT (Excel / Project Management Tools)
Keep up to date with markets and latest trends including but not limited to technology, product, market awareness