The Member Portal Director will ensure a quality end to end digital experience for our members. Additional responsibilities include operational readiness during new development process, portal quality, stakeholder communication and mgmt. of client configurations and customizations. The focus of the Portal Director will be to be a central point of contact for delivery of (E&I) Member sites and working with the Product Team, Optum Technology, Rally and Third Parties. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Scope includes E&I digital portalLead a team of 12 to manage Site Content Management Portal specific requirements for enterprise programs (programs not running through Rally)Liaison with Customer Service with a focus on training and capturing identified issues.Break/Fix managementLiaison with key stakeholders across the businessSecondary pagesReadiness requirementsRelationship with Digital and Optum Technology for Secondary pagesManaging 2-6 scrum teams
Required Qualifications:Track of record of building or owning large digital products or properties, show you have shipped digital product (8-10+ years)Demonstrated portfolio of user-centric digital experiences with proven, positive impacts to engagement and KPIs (5+ years)Experience building and leading digital products digital product scrum teams Experience working with multi-disciplinary teams comprising product managers, project managers, marketers and engineering\Strong ability to absorb and make sense of large amounts of data to direct decision makingAbility to turn complicated inputs into a clear, communicable visionResults-oriented individual with strong influencing, problem solving and negotiation skillsAbility to build the right team, focus people and model/demand integrityOutstanding communication skillsKnowledge of current digital web and application standards Preferred Qualifications:Adobe SuiteDigital Product ManagementContent MarketingDigital Marketing ApplicationsDigital CommerceAdvertising NetworksCustomer Relationship Management Marketing Technology OperationsCareers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Adobe Suite, Digital Product Management, Content Manager, Rally, Digital Analytics, Minnetonka, MN, Minnesota, Telecommuter, Telecommute, Work from home
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.