REPRESENTATIVEDUTIES: a.Regularly assess office operations and goals, using constituent feedback, in order to develop and implement work flow improvement strategies and ensure the timely provision of quality services to students. b.Coordinate the development, implementation, and/or documentation of policies, procedures and processes, taking legal, regulatory, and policy limitations into consideration. c.Supervise, coach/mentor, and evaluate direct reports; identify and recommend professional development needs of the same; and maintain required personnel information. d.Ensure accuracy, clarity, completeness and consistency of information, in publications and communications, related to office functions. e.Coordinate retention and intervention strategies related to Early Alert, the college's Academic Progression Plan, and Financial Aid Satisfactory Academic Progress procedures. f.Review student complaints to determine whether or not procedural changes are needed to improve service. g.Supervise and oversee the planning and execution of all activities related to counseling services, disability services, student activities, student leadership, and minority male initiative. h.Regularly review information related to the office found on the Durham Tech website and provide updated and accurate information to the college's webmaster. i.Prepare and administer annual office budgets including recommendations and justifications regarding budget requests, authorize other fund expenditures, receipts and disbursements according to the college, administrative codes, policies, and applicable regulations. j.Maintain complete office records, including the following: process reports, forms, schedules, and other required paperwork, in a timely, efficient manner, ensuring accuracy of all data. k.Review and approve all contracts, requisitions, travel forms, work orders, and purchases for counseling services, disabilities services, student activities, student leadership, and minority male initiative. l.Counsel students on issues related to general concerns, student grievances, medical withdrawals, disability needs, and student leadership responsibilities, as needed. m.Provide oversight for leadership seminars, training and workshops for Student Senate as well as other student groups and organizations. n.Provide oversight for the development of student activities master calendar, monthly Student Health 101 issues, and other publications which may be developed. o.Serve on the Threat Assessment Team, convene Care Teams as necessary, and maintain oversight of Behaviors of Concern reports and related responses. p.Respond to telephone and email correspondence in a timely and courteous manner, provide consistent reception, give accurate and up-to-date information, and respond to other communication demands regarding questions related to areas of responsibility. q.Other projects as assigned by the Dean, Student Development and Support; Vice President, Student Engagement, Development, and Support; or President.
The Director is primarily responsible for providing leadership and management of counseling services, disability services, student activities, student leadership, and male success initiative. This includes oversight of the development, promotion, and direction of campus events providing a balanced educational and social environment for students and staff, as well as advising the Student Government Association (SGA) and their activities. The Director will also respond to directives from the Dean, Student Development and Support; Vice President, Student Engagement, Development, and Support; and President in regards to all activities and concerns relating to fulfillment of the college's mission and goals. In addition to fulfilling the terms of appointment as specified in the contract of employment, the Director is responsible for fulfilling the following duties:
Master's Degree in Higher Education Administration, Student Personnel/Development, Counseling, Adult Education or other related field
Work Experience: Two years of experience in counseling or student development at a community/technical college or similar postsecondary institution.