This position is overtime eligible and a member of Washington Public Employee Association of Higher Education (WPEA-HE).
ABOUT THE COLLEGE Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 45% students of color and over 1,800 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.
We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.
ABOUT THE PROGRAM:
The Center for High School Programs is the steward of the under-age dual enrollment and registration systems at Bellevue College. This department recruits, enrolls, assesses, and guides students toward graduation from high school/home school and college. It ensures seamless transactions through the academic path of the student, while maintaining the integrity of student records. The Center for High School Programs strives to create a vibrant campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, pluralism is promoted in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building a pluralistic and diverse campus community that fosters creativity, innovation, student persistence, and student success. Under the leadership and supervision of the Director for High School Programs, this position will work in a collaborative environment, to effectively provide information regarding admissions, registration, enrollment and orientations for Career Education Options (CEO), College in the High School (CHS), Running Start (RS), Tech Prep (TP) and Summer Enrichment (SE) Programs.
ABOUT THE POSITION:
Under general direction of the Director of High School Initiatives, the Program Specialist 2 (Compliance/Admissions Specialist) responsibilities are to assist with analysis as it pertains to program participants', operations and performance to program policies, procedures, practices, conformance to state and federal regulations and provide assistance/advises and/or instruction as needed. Act as a program liaison and provide consultation to program participants and outside entities regarding functions of the program and coordinates the preparation and completion of regulatory and compliance documents. Ensures compliance documents satisfy federal, state, and local government requirements. Interpret, review and apply program specific policies, procedures and regulations.
ESSENTIAL FUNCTIONS/TYPICAL DUTIES:
Provides information and technical assistance to program participants, staff and outside entities regarding program content, policies and activities and recommends alternative courses of action; promotes the program with outside organizations and resources
Attends meetings and/or conferences; develops and makes public presentations on program related topics
Provide excellent direct transformational service to students and other visitors within the Center for High School Programs Office, in person, on the phone or via email, which includes conducting High School Programs business, providing information about programs, processes and requirements, updates, and directions, and problem resolution
Public presentations for the high school programs, on campus and offsite outreach
Teach students self-advocacy skills
Support student retention and completion strategies
Assess relevant laws, regulations, and policies as they apply to students and identify any service delivery barriers
Confers regularly with staff regarding the interpretation and implementation of program policies; participates in establishing program standards and identifying areas for program development
Under the general direction of the centers upper level staff, the incumbent of this position will be responsible for all entry of records and information into the K-12/OSPI state database
Assist the CEO, Running Start, and College in the High School, Youth GED, High School Completion and Summer Enrichment programs with State of Washington program compliance
Process and perform audits of selective compliance requirements of programs.
Assist with updating the Process and Procedures Manual for the Center for High School Programs
Monitors proposed or pending changes in state K-12 programs, federal programs, laws, rules, regulations, eligibility criteria, etc., in terms of the potential impact on programs, rules, laws, and policies; recommends appropriate action
Work alternate hours when assigned -- evening, weekends, early or late
Perform other related duties as assigned including temporary duties in other areas of high school programs
Bachelor's degree or equivalent education/experience working with high school aged students in a high school setting, home school coop, school district or college setting
Two years' experience working in Washington State K-12 Dual Enrollment Programs
Ability to interpret and adhere to complex policies, procedures, K-12 state and Federal laws
Ability to establish and maintain effective working relationships with underage students, parents, high school staff, school district staff, college staff and faculty all of diverse ages, backgrounds, and abilities
Experience with Microsoft Office (Word, Excel, Access, Outlook and PowerPoint) and computerized student information system
Ability to communicate effectively, both orally and in writing
Ability to prioritize and perform multiple tasks in the same timeframe and handle interruptions appropriately
Must have experience with presenting information to large and small audiences, in a variety of settings
Two years' experience of college admissions and registration experience
Effective conflict management skills in difficult situations with students, parents or staff
Ability to set priorities, work quickly and accurately under deadline pressure
Effective customer services experience: Listen attentively, identify issues, provide options, fulfill services, and/or exercise knowledge of policies and procedures to assist others and/or resolve complaints or conflicts
Accountability: Takes responsibility for the quality, accuracy, and timeliness of work products. Reliable to achieve excellent results with minimal oversight
Adaptability: Adapts easily to the fast paced and changing needs, conditions, and work responsibilities of the Center for High School Programs
Customer Focus: Builds and maintains internal and external students, faculty, and vendor satisfaction with the products and services offered by the College
Ethics & Integrity: Respects and maintains confidentiality. Avoids situations and actions considered inappropriate or which present a conflict of interest. Earns the trust, respect and confidence of students and employees through consistent honesty, forthrightness and professionalism in all interactions
Inclusiveness and Relationship Building: Actively contributes to a Center for High School Programs work environment that embraces diversity and diverse perspectives to enhance the attainment of College's goals. Builds constructive working relationships characterized by a high level of acceptance, cooperation and mutual regard
Valuing Diversity: Helps create Center for High School Programs work environment that embraces and appreciates diversity. Seeks different points of view and leverages diverse perspectives in group processes and decision-making. Checks own views against the views of others
Relationship Building: Maintains an open, approachable manner, and treats others fairly and respectfully. Preserves others' self-confidence and dignity, and shows regard for their opinions
Level 1 Spreadsheet: Uses spreadsheet software, such as MS Excel to create, modify, print, and format spreadsheets, find and replace data, and work with basic formulas and functions
Level 1 Word Processing: Uses word processing software, such as MS Word to create, format, edit, and preview, print and save documents. Uses standard functions to select, edit, copy, paste, format and spell check text. Creates bulleted and numbered lists, indent and align paragraphs, and uses bordering and shading features
Listening: Understands and learns from what others have to say. Attends to verbal and non-verbal cues that create a deeper understanding of the message
Managing Workloads/Multitasking: Effectively organizes multiple assignments to produce work products that are accurate, thorough and on time. Prioritizes and performs multiple tasks in the same timeframe and handles interruptions appropriately
MS Outlook: Understands and uses the program in order to make appointments and communicate throughout the campus
Tact and Diplomacy: Diplomatically handles challenging or tense interpersonal situations. Thoughtfully intervenes in conflicts to improve communication, diffuse tension, and resolve problems. Seeks to find common ground and preserve relationships. Responds to all situations in ways that reduce or minimize potential conflict and maintains good working relationships with all constituencies
Stress Tolerance: Effectively handles highly stressful or adverse situations, making good decisions while able to continue performing
Located in Bellevue, Washington, Bellevue College is a community based public institution. Bellevue College is a student-centered, comprehensive and innovative college, committed to teaching excellence, that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. The college serves 37,000 students every ye...ar, and is represented by 65 different countries. Bellevue College has a variety of distance learning options for the students such as online learning. Students have the opportunity to receive a variety degrees and certificates that range from a GED to a Baccalaureate degree. The Northwest Commission on Colleges and Universities accredits Bellevue College as a baccalaureate degree-granting institution.