Maricopa County is seeking qualified applicants who are passionate about assisting and supporting the community in the most trying of times as a Family Advocate. In this role, high importance is placed on serving grieving family members in an empathetic, supportive manner by providing timely and accurate information on the death of their loved one. The successful candidate will have a strong understanding of victim advocacy, social work, and crisis intervention. If you are motivated by endless opportunities to make a positive difference in the lives of others, you are encouraged to apply...your adventure with Maricopa County awaits!
This recruitment is open continuous with a first review of applications scheduled the week of of December 11, 2017.
Minimum education and/or experience: Bachelor's degree in Social Work, Counseling, Family Studies, Psychology, Criminal Justice or another closely related behavioral or social science field and two (2) years' experience in victim advocacy, social work, crisis intervention and/or another closely related field which includes case management experience. Completion of a post-graduate degree in the fields above may substitute for one-year of the experience requirement.
Specialized training, certifications, and/or other special requirements: Must currently possess or have the ability to obtain a valid Arizona driver's license prior to the first date of employment.
Knowledge, skills, and abilities: Knowledge of:
The grief process and ability to provide emotional support and encouragement as case moves through the OME process.
Time management and organizational techniques and ability to organize own work, set priorities and meet critical timelines.
Intervention specifically grief/loss, trauma, resource identification and family referral, and client access/utilization.
Communicating effectively in writing as appropriate for the needs of the audience.
Verbally communicating with others to convey information effectively.
Listen and respond empathetically in a culturally sensitive manner, using translation services when necessary.
Demonstrate patience, tact, and courtesy, with diverse populations.
De-escalate conflict and proactively navigate stressful situations.
Use initiative and independent judgment within established procedural guidelines.
Present ideas, concepts and best practices to varied audiences.
Maintain confidentiality and work with graphic material.
Preferred experience: Experience in a medical examiner or coroner's office and/or for prior public service experience working in an advocate related capacity. Experience supervising staff or interns in a clinical setting.
Preferred training, certifications and/or other special requirements: Bilingual English and Spanish skills. Certification in grief counseling.
Working conditions: Mostly office environment with ability to travel to and from locations within Maricopa County. May be expected to work in close proximity to decedents, graphic material, and possible malodorous conditions.
Maricopa County offers a Total Compensation Package that includes competitive salaries and a comprehensive, affordable benefits package. High value is placed on employee well-being and meeting the needs of our employees and their families. Our benefits package is comprised of traditional benefits like medical, prescription, dental, vision, and other health benefits. Employees are supported by var...ious wellness programs including classes, coaching, and fitness center opportunities. Our generous benefit options are some of the best in Arizona and just one of the unique advantages of working for Maricopa County. Below is a representative listing of typical benefits received by most full-time employees.
Holidays and Leave
Maricopa County observes ten paid holidays per year. Most County employees accrue vacation (starting at three weeks per year for full-time employees) and sick leave (starting at one hour for every 30 hours worked for all employees). Employees also receive paid leave for other needs such as jury duty, civic duty, and bereavement.
Medical, Prescription, Behavioral Health, Dental, Vision, and Flexible Spending Accounts
We understand how important health, oral hygiene and vision are to maintaining a good quality of life. We also know our employees want to have the freedom to choose plans to best meet their needs. Eligible employees may choose from four medical plan options, an HMO, PPO, and two HDHP (High Deductible Health Plans) with a health savings account. When employees enroll in medical coverage, they are automatically enrolled in prescription and behavioral health coverage as well. There are three dental plans from which to choose, two PPO plans and a pre-paid dental plan that functions like an HMO. As is the case with medical, the plans range in cost, flexibility, and network of providers. The vision plan provides employees and their covered dependents access to routine vision services and materials, including an annual eye exam. For those who wish to set aside pre-tax dollars to pay for eligible healthcare and dependent care expenses, the flexible spending accounts are suitable for that need.
Life and Disability Insurance
Because life sometimes takes unexpected turns, the County offers life insurance coverage to help employees and their loved ones in the event of death. Basic life and basic accidental death & dismemberment insurance equivalent to one times an employee's annual base salary is provided at no cost, with the option for employees to purchase additional coverage including spouse and child life insurance. Disability insurance is available to replace a portion of an employee's salary should they experience a short-term illness or injury.
Eligible employees are covered by one of several State-sponsored retirement pension plans, including the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS). Additionally, there's the option to contribute to a 457b deferred compensation retirement savings plan that provides employees with a variety of investment opportunities. For those employees who retire from the County and from their retirement system, and have accrued 1,000 or more hours of sick leave, the County makes a $10,000 contribution to a Post-Employment Health Plan set up on their behalf to be used for payment of eligible out-of-pocket healthcare expenses.
Group Legal Plan
Maricopa County offers employees group discounts to purchase coverage for legal services such as adoptions, family matters, wills and trusts.
Wellness and Ergonomics
Maricopa County's Wellness Works program promotes health and wellness for employees and their families by focusing on physical activity, good nutrition, self-care and stress management. Maricopa County offers eligible employees a wellness incentive for completing a health assessment, being tobacco-free, and integrating health and well-being activities into their lives. By meeting a set of criteria, employees and their families can get reimbursed for participating in a Weight Watchers Program. On-site fitness facilities and fitness classes are provided to employees at various locations around the County. Employees and their families also have the opportunity to receive a discounted fitness club membership at LA Fitness. Employees have access to smoking cessation programs and health-related classes on various topics including nutrition, exercise and stress management. Employees located downtown benefit from an onsite pharmacy and clinic. Every fall, flu vaccines are offered to employees at various County locations. The Ergonomics team at Maricopa County works to assist departments and employees in preventing and alleviating pain and discomfort associated with the work environment. They provide guidance on the proper approach to workstation set-up, as well as ergonomic trainings and individual ergonomic evaluations.
Employee Assistance Program (EAP)
When employees and their families are faced with personal issues, confidential, short-term counseling and referral services are available to them at no cost.
Maricopa County subscribes to a service association which provides employees with volume discounts for sporting events, entertainment, and many other services.
Commute Options Program (COP)
Maricopa County provides free Valley Metro passes for the bus and light rail systems; a vanpool subsidy is also provided. Employees can decrease stress, decrease wear and tear on their vehicle and help the environment all at the same time.
New Employee Orientation (NEO) NEO provides new employees with information about Maricopa County such as: history, organizational structure, Merit Rules, County policies and procedures, County pay system and benefits and employee programs.
Rewarding Ideas/Employee Suggestions
Employees are provided with incentives to generate ideas for improvements that result in cost reduction through increased efficiency and productivity, improved processes and procedures and elimination of duplication and waste. Our employees' ideas could put money in their pocket!!
To promote Maricopa County's long term employee retention objectives, our employees are eligible to receive financial assistance to continue their education, help make them more productive, enhance their job performance, and equip them to pursue new opportunities within County government.
To learn more about the County's generous benefits, visit the Maricopa County Employee Benefits and Wellness website.