PeaceHealth is seeking a Quality Coordinator - Quality & Improvement for a 1.0 full time equivalent Non-Exempt position. This position will be working Day shift with shift durations of Variable .
Req ID: 154999
Coordinates a variety of special projects, incoming issues and concerns; research, prioritize and follow up by determining appropriate course of action, referral or response. Ensure deadlines are met and projects are brought to successful completion. Assists in the planning, design and implementation of project or project elements that support service delivery; participates in processes to define scope and schedule; participates in implementation process.
Prepares administrative, operational and financial reports by querying, combining and reporting data from multiple sources to display into meaningful reports that supports process and performance improvement.
Represents PeaceHealth Quality and Safety internally and externally through verbal (phone) and written correspondence.
Responsible to coordinate review of requests for clarification and quality improvement concerns from multiple external agencies including but not limited to Medical Quality Improvement Organizations, Insurance companies and benefit companies. Must ensure appropriate delegation to achieve timely response.
Responsible for performing a variety of duties relative to assigned area of responsibility and for providing administrative support for leadership to facilitate the efficient and smooth operation of the department in accordance with approved regulatory, quality and department standards.
Responsible for timely submission and organized electronic filing of diverse regulatory documents including Hospital License, and accreditation documents. Requires extreme attention to detail, accuracy and skill in multiple computer applications and web based tools.
Interacts with a diverse population of executives, leadership, caregivers, governing board members, community professionals and external resources, to address inquiries and work with key stakeholders to respond appropriately.
Acts as resource to caregivers and management in project issues and able to communicate effectively with customers throughout the organization.
Composes, produces, and facilitates timely distribution of various correspondences with a high degree of accuracy, efficiency and professionalism.
Plans, coordinates and facilitates support for quality, safety, and operational improvement initiatives managed within the department.
Responsible to handle and respond to highly confidential information in relation to audit/survey results, patient concerns and incident reporting information in a responsive respectful manner that addresses the need and protects patient's confidentiality/privacy and hospital's privacy.
Participates in the development, implementation, and administration of improvement initiatives.
Identifies opportunities for improvement; makes recommendations which will result in favorable outcomes that support organizational goals and stewardship of resources.
Designs and Develops tracking documents to facilitate workflow for accurate and successful completion of assignments/projects using multiple computer applications and web based tools.
Performs other duties as assigned.
Bachelor's degree; or equivalent knowledge and skills obtained through a combination of education, training and experience that provides the caregiver with the ability to perform the job required.
Minimum five years of related work experience in healthcare field required with increased experience performing project coordination.
Excellent computer skills including Web based applications and Microsoft Office applications: Excel, PowerPoint, Visio and Word.
Excellent organizational skills and attention to detail
Demonstrated ability to work independently and effectively on projects under pressure, meet deadlines, and adjust to changing priorities.
Demonstrated attention to detail, understanding of organizations, and problem solving
Excellent judgment in solving problems of a difficult procedural or technical nature.
Excellent service orientation with both internal and external clients and a consistent commitment and ability to work with diverse work groups and individuals in a healing and compassionate manner.
Professional demeanor and ability to perform under pressure.
Excellent knowledge of methods and techniques of data collection, research, and report preparation; ability to mine data and translate accurately.
Strong written and verbal communication skills.
Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.
PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission.
We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Vancouver community please visit our homepage: www.peacehealth.org/careers .
Location: Vancouver , Shared Services Center (802) Job Category: Business, Administrative & Facilities Shift: Day Shift Length: Variable FTE: 1.0 Work Type: Full Time Hourly compensation starts at: $ 22.07 , more depending on experience Required Certifications/Licensure: none
PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.
The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
Posting Notes: Vancouver || Business, Administrative & Facilities || Clerical || Full Time || QUALITY IMPROVEMENT
PeaceHealth Physicians are as diverse as the communities they serve, but have the following in common:Dedication to carrying on the healing mission of Jesus Christ by promoting personal and community health, relieving pain and suffering and treating each person in a loving and caring way.A shared vision of every patient receiving exceptional, compassionate evidence-based care, every time, every touch.