Associate Vice Provost for Student and Academic Services, and University Registrar
December 8, 2017
Vice Provost for Student Affairs
For full consideration, submit your application by 5 pm on November 30, 2017.
Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to societal challenges and to preparing students for leadership in a complex world. The Stanford community includes approximately 7,000 undergraduates, 9,000 graduate students, 2,000 faculty and over 12,000 staff. The University has a fundamental mission of teaching, research, and learning, and has produced numerous Nobel Laureates and other leaders in every field of science, art, education and business. Under a new President and Provost the University is currently engaged in an exciting process of long range strategic planning.
Stanford seeks an accomplished leader for the position of Associate Vice Provost (AVP) for Student and Academic Services and University Registrar. Reporting to the Vice Provost for Student Affairs and managing a staff of 46 with a budget of $7.6M the AVP and University Registrar oversees a broad portfolio of responsibilities that support an institutional focus on student success and academic services in teaching, learning, and research. The AVP and University Registrar is a member of the vice provost's senior leadership team and contributes to overall planning and leadership for the division of student affairs.
The AVP and University Registrar manages all functions within the Office of the University Registrar, including academic records, enrollment and registration, course and classroom scheduling, degree progress, graduation, publications and communications, transfer articulation, tuition assessment, student information systems, athletic certification, and veterans' benefits. The position also manages the University bursar's office (Student Financial Services) and the one-stop Student Services Center. As the steward of student records and a key partner in the delivery of educational programs, the Registrar creates, safeguards, and preserves academic records; ensures adherence to policy and regulatory requirements; provides support for curricular infrastructure systems and program development; collects and analyzes critical data; promotes data-informed strategic planning, decision making, and technology-based solutions; and, oversees a broad systems environment including Stanford-managed systems and approved third-party software-as-a-service solutions.
Oversee the management of areas of responsibility. Direct staff and provide leadership to achieve goals and vision of the organization. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees.
Provide strategic direction for multiple areas of business; create strategic plans of considerable complexity and scope; set long range direction and make high level decisions; propose and manage the implementation of complex and significant programmatic change; establish policies as needed.
Make decisions for programs that provide critical support services for the University's mission of teaching and research. Oversee allocation of all resources.
Set the direction of an organization and direct the policy development and implementation of administrative operations and workforce planning.
Evaluate the performance of the organization and develop plans accordingly. Responsible for the financial viability and success of the organization. Responsible for committing University resources with limited review by senior management.
Advise executive management on programmatic and policy development. Negotiate and influence university leaders on issues that have university-wide impact.
Champion major initiatives lead complex, high-visibility process redesign and innovation projects; develop and implement initiatives.
Academic Records and Enrollment
The AVP and University Registrar is the official custodian of the academic records of all students enrolled at the University. The Registrar is responsible for the issuance of official transcripts and certifications, and is the University officer responsible for compliance with requests to view educational records under the Family Educational Rights and Privacy Act. The Registrar is responsible for implementation of Academic Senate's policies impacting student records, including those on class scheduling, examinations, grading, enrollment and registration statuses. The Registrar is responsible for designing and implementing systems and approved third-party software-as-a-service solutions that ensure that these functions are carried out in such a manner as to ensure the integrity of Stanford's academic policies.
The University Registrar is responsible for ensuring that the University has a course enrollment system that is easy for students to use, supports the business of our academic programs, and that provides information to faculty, advisors, and other strategic partners at the University about students' class enrollment, completion, and academic achievement. These responsibilities include the publication of the annual online Stanford Bulletin and the quarterly online schedule of offered classes. The Registrar schedules courses for four of the University's seven schools, as well as some classes for a fifth school.
The AVP and University Registrar is responsible for the production of student academic credentials, including traditional paper and electronic transcripts and diplomas. The Associate Vice Provost and University Registrar also leads campus efforts to assess the need for alternate, new credential tools that respond to evolving higher education practices and priorities.
The University Registrar also oversees the NCAA certification of student athletes.
Student Services Center
The Associate Vice Provost and University Registrar oversees the Student Services Center, a one-stop, student-facing service center to answer student issues through in-person contact, help ticket resolution, and via a calling center. Services delivered through this Center include: student billing, refunds, and payments; enrollment and academic inquiries; transcripts and diplomas; enrollment and degree certifications; and dissertation submissions.
Student Financial Services
The AVP and University Registrar oversees the Student Financial Services office, which is directed by the University bursar. Student Financial Services is responsible for operating systems that assess and bill students for tuition and fees for University services including housing, meals, and other expenses. It is also responsible for collecting such billed charges.
The Registrar is responsible for enforcing and interpreting Academic Senate policies with respect to eligibility of all undergraduate students to enroll at the University. The Registrar is a member of the Academic Progress Review Board which monitors the academic progress of undergraduate students and reviews registration statuses related to enrollment. The Registrar enforces the University's policies on transfer credit and advanced placement credit. The Registrar also monitors completion of general education requirements for undergraduate students and recommends the awarding of undergraduate degrees to the Faculty Senate.
The Registrar is responsible for the central graduate admissions functions which support a decentralized admissions model at the individual departmental level, processing 21,000 applications annually for the 66+ graduate departments. The Registrar's Office is also responsible for numerous non-matriculated student programs, both graduate and undergraduate, as well as exchange program agreements.
This Graduate Admissions office is responsible for ensuring newly admitted graduate and professional school students meet University minimum admission requirement such as foreign degree equivalency, degree completion, and English proficiency. It works closely with the Bechtel International Center for the issuance of I-20s and authorizes matriculation for all new graduate and professional students.
The Registrar is responsible for providing systems that align with Senate policies and that allow departments to track milestones degree progress, advancement to candidacy and dissertation submission. In addition, the Registrar has the central University responsibility for confirming student fulfillment of University requirements for degrees.
Student Information Systems
The AVP and University Registrar oversees the Student Information Systems office. In this capacity, the Registrar is responsible for setting the overall direction of the development and maintenance of the PeopleSoft Campus Solutions system. The Registrar works with the Director of Administrative Systems (reporting to the VP of Business Affairs) and the Director of Student Information Systems (reporting to the Registrar) to establish goals and provide funding for the systems that reflect the University's administrative and technological priorities. The Registrar serves on the University's Systems Governance Group which helps to establish the University's systems development strategy.
Committees of the Senate of the Academic Council
The Registrar plays a key role in the development, implementation, and review of academic policy for the University. As an ex officio member of the Committee on Graduate Studies (C-GS), the Committee on Undergraduate Standards and Policy (C-USP), and the Committee on the Review of Undergraduate Majors (C-RUM), the Registrar contributes to identifying academic policy issues that need Senate Committee attention, provides background materials for committee discussion, participates in the discussions, and implements many of the decisions made by the committees. The Registrar also serves on a variety of Senate subcommittees including University Honors and Awards, Exceptions to Academic Policy, and others as determined by the parent committees. The Registrar's Office, by Senate rule, provides administrative support for C-GS, C-USP, and C-RUM.
Course and Class Management
The Registrar is responsible for managing and assigning classes in over 180 pooled classrooms. This includes managing systems that collect information from the University's academic departments, programs, and schools concerning the courses they plan to teach during the academic year as well as collecting information on the approximately 5,000 events that occur on campus each year.
Communications and Online Publications
The Registrar publishes, primarily in an online environment, University information to students, faculty, staff, parents, prospective students, and other outside entities about rules, regulations, and processes which the office manages or for which the office is responsible. The office produces the annual online Stanford Bulletin, the University's official statement of degree programs and University academic and nonacademic regulations, cooperating with academic departments, programs, and schools. The Registrar is also responsible to publish the online quarterly schedule of classes and the printed Commencement Bulletin.
The Registrar oversees the Cross-Campus Agreements with the Reserve Officer Training Corps (ROTC) programs at the University of California-Berkeley, San Jose State University, and Santa Clara University. The Registrar also serves on a variety of University committees including, but not limited to, the Breadth Governance Board, Academic Progress Review Board, Committee on Athletics, Physical Education, and Recreation, the Institutional Compliance Committee, the Systems Governance Group, and the Bookstore Advisory Committee.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.