Position Summary: Oversees staff involved in implementing specific activities or processes. Responsible for the oversight of the Telecommunications center operations and Dispatch Management. Responsible for developing and implementing procedures pertaining to dispatch staff and operations. Responsible for the supervision of the dispatchers within the dispatch office. Performs all essential job functions of a dispatcher. Responsible for the hiring, scheduling, oversight, supervision, discipline, evaluation and training of the dispatchers. Adheres to all LSCS policies and procedures governing personnel and parking operations.
Job Functions: Ensures that direct reports are fully trained in all aspects of System policy, college and departmental procedures and adheres to same Takes corrective action as necessary; conducts annual performance evaluations Ensures that dispatchers are in compliance with any and all requirements regarding training and certifications on an annual basis Responsible for compliance reviews and audits Resolves dispatch discrepancies and conflicts Responds to 911 calls and customer questions in person, by telephone, in writing, or through e-mail correspondence Conducts dispatch surveys and studies for Chief of Police Prepares short and long range plans for dispatch center to present to the Chief of Police Monitors and assists in preparation of the annual budget Responsible for other reasonable related duties as assigned
Required: Bachelor’s degree and at least 3 years of related work experience, or an equivalent combination of education and experience Must possess a (TCOLE) basic telecommunications certification or higher Valid Texas driver’s license and ability to meet driving record criteria established by LSC
How to Apply:
ALL APPLICANTS MUST APPLY ONLINE ONLY!
We will not accept application material received via fax, email, mail, or hand delivery.
Click on the link to view career opportunities: https://lonestar.taleo.net/careersection/lsc_external_career_section/jobsearch.ftl?lang=en
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Lone Star College is an EEO Employer. All positions are subject to a criminal background check. http://jobs.lonestar.edu
Lone Star College System, the largest institution of higher education in the Houston area, is nationally recognized, globally connected and locally focused. Known for its innovative and visionary thinking, Lone Star College System is the fastest-growing community college in the nation and a major contributor to the local and regional economy. LSCS offers associate degrees and certification in man...y areas of study at a fraction of the cost of a four-year university like UT. Through its progressive partnerships with many four-year universities, LSCS also offers seamless opportunities to obtain bachelor's and master's degrees at one of its two University Centers. Throughout its 40 year history, Lone Star College has been steadfast in its commitment to student success and credential completion. Currently leading the charge to improve completion rates, LSCS is one of the only colleges in the nation to establish a formal Office of Completion and is the managing partner of Texas Completes, the statewide initiative that brings together five Texas college systems to advance deep student success reform.