The Manager of Security Operations – Corporate HQ will assist in the management of security for the McLean Virginia Headquarters location(s) to include all company owned/leased properties in the McLean area. The individual in this role will report to the Senior Manager Global Security Headquarters and will be responsible for all aspects of a comprehensive security program (physical and technical security, life safety, guard force operation, etc.) for the vast mixed use complex under construction.
The Manager of Security Operations will have influence working in a highly complex and collaborative culture and environment, creating opportunity for strategic execution and operation within the security programs, other staff groups and lines of business. He or she will work with the sr. manager to develop and provide comprehensive security management solutions to ensure the security and safety of Capital One Financial (COF) assets and associates and may supervise directly, or indirectly, security staff members across various security engagements.
The Manager of Security Operations will engage in projects of high technical complexity and high risk profile and is viewed as an authority in his or her area of expertise. He or she will maintain relationships with management in their area of responsibility, as well as interacting with internal and external stakeholders such as property managers, local and federal law enforcement and external security experts. The Manager consults with various stakeholders on security risks and implements solutions as necessary.
The Manager of Security Operations is responsible for keeping senior management informed of major accomplishments, issues and concerns while following company policies and sound risk management practices. The Manager will maintain all organizational and professional ethical standards, work independently under minimal supervision, and will exercise extensive latitude for initiative and independent judgment.
Our ideal candidate:
Demonstrates a profound sense of ethics, integrity, and confidentiality-adhering to a core set of values in good times and in bad consistent with Capital One's vision and values.
Self-Motivated, high energy person with a bias towards action.
Possesses an “Analytical Mindset” able to identify and analyze issues and gather information to determine causes and possible solutions.
Good judgment and decision making skills.
Is a creative problem-solver.
Navigates ambiguity and exercises a moderate degree of autonomy in decision making.
Is adaptable to, and champions change.
Possesses a “Customer Focused” business acumen and influences strategically.
Demonstrates a “learning agility” to remain current in subject matter expertise.
Finds common ground and viable solutions to complex problems in a compelling manner while maintaining a professional composure.
Influences across a diverse discipline in a collaborative, risk aware manner.
Embraces accelerated learning and application of non-traditional security skills such as “big data” concepts, data analytics, “all things digital”, etc.
Embraces and adopts both “User Experience & Design thinking” principles into all aspects of work.
Assists in the management of the headquarters complex security program including site operations, physical security matters, life safety management and implementation, first responder liaison, guard force management, and other activities to ensure the protection of all people, property and assets.
Forges partnerships with Global Security Services colleagues and external clients on the safety-related programs that he/she manages including EMS and law enforcement agencies.
Partners with the COF real estate and property management department, Work Place Solutions on all security related aspects for the vast construction projects underway in McLean and subsequently the operationalization of those endeavors.
Manage multiple projects in various stages simultaneously.
Presents strategic plans for the services and programs for which he/she is responsible.
Work cross functionally with leadership and the broader security organization when necessary to ensure consistency in approach and the leveraging of SME’s where applicable and available.
High school diploma or military experience
5 years of security management experience
5 years of physical security experience
3 years of security experience to include the management of a large headquarter site.
3 years of experience with integrated physical security systems and life safety systems
Security, risk or life safety certification including CPP, PSP or CISSP
7 years of security management experience
7 years of security risk consulting experience
7 years of security experience to include the management of a headquarters site
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are suc...ceeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.