Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes nine primary care sites, 33 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. Learn more about Family Health Centers at NYU Langone.
Position Summary: We have an exciting opportunity to join our team as a Dental Office Admin Assistant.
In this role, the successful candidate na
Other duties as assigned.
Picks up and delivers packages or mail as required outside of hospital and clinic premises.
Provides translation assistance as needed to facilitate the patient and provider interaction.
Performs cashiering tasks as assigned.
Checks medical record for signatures, dates, permission forms, and other pertinent information. Checks procedures and coding of services rendered as appropriate.
Performs a variety of clerical duties involved in maintaining patient medical records to include filing and scanning loose notes and reports in accordance with established priorities and procedures.
Reports problems with workflow, procedures, conflicts and/or other concerns encountered in the workday to supervisory staff.
Relieves other employees while they are on breaks, vacation, sick leave and/or attending training/meetings as assigned by supervisory staff.
Able to enter all charges and diagnosis on encounter forms on a daily basis using the most specific ICD-9 codes.
Registers and processes patients in all areas accurately and timely as per established procedures.
Notifies the dentist of record of all missed appointments at the end of each session.
Generates and sends patients letters, forms, and reports as directed by the supervisor.
Contacts patients prior to appointments for reminder purposes via telephone and contacts patients who miss appointments to reschedule.
Communicates with patients to schedule appointments in a timely manner to maximize patient satisfaction via telephone and in person. Screens and refers patient calls for same-day appointments to appropriate clinical staff.
Answers questions and provides information regarding the practices policies and procedures.
Maintains accurate information regarding all insurance accepted by practice (including Commercial Insurance, HMOs, etc.); maintains accurate information regarding what services are covered by each plan, any deductibles or coinsurance required. Corrects and updates patient demographic and insurance information.
At each patient visit, verifies patient insurance/address/telephone/contact information for billing and notification purposes; initiates appropriate procedures to maintain accurate patient and/or department records in the sites registration system.
Greets and interviews patients, family, or other related individuals in a friendly and courteous manner to obtain pertinent information for the purpose of producing a medical record, registering patients and creating appointments.
Minimum Qualifications: To qualify you must have a HS Diploma + 2 years work experience or Associates degree.
Preferred Qualifications: na
Qualified candidates must be able to effectively communicate with all levels of the organization.
Family Health Centers at NYU Langone network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. Family Health Centers at NYU Langone is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only fi...ve hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.