First person/initial contact person available to counsel students on available financial aid and eligibility requirements, particularly student loans since the majority of the school is at the graduate-level.
Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning and individualizes information to the particular needs and situation of the student;
Collects and/or analyzes financial data on students to determine aid eligibility and make awards within federal, state, donor and/or institutional guidelines;
Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, or need as exceptions to the prescribed process;
Answers questions, inquiries, or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility;
Assists in the preparation of and presents information regarding federal financial aid at workshops and recruitment sessions;
Analyzes various system-generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternatives to amend the situation;
Assists with other financial aid activities such as outreach, reporting and monitoring;
Aids with audit reviews as needed;
Perform other duties as assigned.
At least 1-2 years of experience in financial aid
Bachelor's degree, preferred
PowerFAIDS experience, a plus
Knowledge of government, donor and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid
Knowledge of and skill in automated processing
Skill in both verbal and written communication
Strong interpersonal and communication skills
Interested candidates should submit a cover letter and resume to Monica Davis, Human Resources Assistant, at HR@williamjames.edu
William James College is an Affirmative Action/Equal Opportunity Employer and is a community that embraces multiculturalism. As such, persons from historically under-represented minority groups are encouraged to apply.
William James College is an independent graduate college of psychology that educates culturally sensitive professionals to improve the mental health of individuals and organizations. William James College emphasizes experiential education and attracts developing professionals eager to become leaders and to advance mental health care.